Salesforce Administrator — Banking Data & Automation

Lowell Five Bank; Tewksbury (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

Lowell Five Bank seeks an experienced Salesforce Administrator to manage the FSC environment, supporting retail, lending, and relationship banking workflows. You will configure security, profiles, and data quality, while maintaining reports and dashboards to drive executive decisions.

The role also covers Marketing Cloud Account Engagement, integration governance, and data feeds for BI. Strong communication and organizational skills are essential for success in a regulated banking setting.

Qualifications

• Salesforce Certified Platform Administrator certification is required.
• 2+ years of hands-on Salesforce administration experience, ideally in banking or financial services.
• Proficient with report writing and dashboards (Analytics Studio or similar) and administering marketing automation (Marketing Cloud Account Engagement).
• Strong communication, analysis, UAT, and problem-solving skills.

Responsibilities

• Administer Salesforce FSC environment: users, roles, permission sets, security, page layouts, record types, validation rules.
• Configure FSC capabilities to support retail, lending, and relationship-banking workflows.
• Evaluate, test, and deploy Salesforce releases and AppExchange tools; perform audits and upgrades.

Skills

Communication skills

Organizational skills

Independent work

Adaptability

Education

Salesforce Certified Platform Administrator

Bachelors in Business/IS/CS or related field

Tools

Analytics Studio

Marketing Cloud Account Engagement

Apex

SOQL/SOSL

Job description

Lowell Five Bank seeks an experienced Salesforce Administrator to manage the FSC environment, supporting retail, lending, and relationship banking workflows. You will configure security, profiles, and data quality, while maintaining reports and dashboards to drive executive decisions.

The role also covers Marketing Cloud Account Engagement, integration governance, and data feeds for BI. Strong communication and organizational skills are essential for success in a regulated banking setting.