Salesforce Administrator – Financial Services (Remote/Hybrid)

Penn Community Bank; Doylestown Township (Bucks County); Hybride; USD 70 000 - 105 000; Plein temps

Résumé du poste

Penn Community Bank is seeking a Salesforce Administrator to manage the bank's Salesforce orgs, CRM data quality, and reporting. The role supports Sales, Service, and Financial Services Clouds, and leads committees working with IT and data teams.

The successful candidate will administer user access, implement field changes, and build ad-hoc reports and dashboards to improve data integrity and productivity.

Qualifications

• Associate degree in data analytics or related field preferred; Salesforce Administrator cert required.
• Minimum 2 years Salesforce Administration experience.
• Experience with Sales, Service and Financial Services Clouds.
• 2–4 years in digital or data analytics.
• 2–4 years in MCIF & CRM or database management.

Responsabilités

• Manage Salesforce system administration and user records.
• Implement new fields, page layouts, objects, and validation rules.
• Oversee CRM and reporting applications; develop reports and dashboards.
• Perform new user provisioning and deactivation.
• Triages helpdesk issues and end-user problems.
• Lead Salesforce committees and collaborate with IT for releases.
• Prepare executive and board level performance reporting with Data Administration.
• Support L&D materials for application users.

Connaissances

MCIF CRM management

Communication skills

Attention to detail

Time management

Independent contributor

Cross-functional teamwork

MS Office

Formation

Associate's degree in data analytics or business-related field

Salesforce Certified Administrator

Outils

Salesforce

Description du poste

Penn Community Bank is seeking a Salesforce Administrator to manage the bank's Salesforce orgs, CRM data quality, and reporting. The role supports Sales, Service, and Financial Services Clouds, and leads committees working with IT and data teams.

The successful candidate will administer user access, implement field changes, and build ad-hoc reports and dashboards to improve data integrity and productivity.