Salesforce Administrator and Development

Groundtruth; United States; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Parental leave

Flexible time off

In-office meals

Health coverage

Tele-med

Wellness reimbursement

Education reimbursement

Internet reimbursement

Provident Fund

Meal card

Job summary

GroundTruth is seeking a Salesforce Administrator with 3–5 years of experience and development exposure. The role is remote with night shift hours (IST) and immediate to 30 days start.

You will manage users, automation, reports, data integrity, and platform enhancements to drive efficiency across teams. You will also lead complex Case workflows, Apex customizations, and integrations while collaborating with Finance, Legal, Ad Ops, and other stakeholders.

Qualifications

• 3+ years of Salesforce administration experience.
• ADM 201 and/or PD1 certification.
• Apex development experience including triggers, classes, and test coverage.
• Experience with Data Loader and declarative rollup tools (DLRS).
• Strong understanding of Salesforce security and sharing models.
• Hands-on experience with Salesforce Flows, validation rules, and custom objects.

Responsibilities

• Administer and maintain Salesforce platform including user setup, profiles, permission sets, roles, security settings, and access controls.
• Configure and customize Salesforce objects, fields, page layouts, record types, validation rules, approval processes, and business workflows.
• Design, build, and optimize Salesforce Flows and automation processes to improve efficiency.
• Maintain complex, multi-step Case workflows spanning cross-functional teams.
• Take ownership of Apex-based customizations and integrations to reduce external development needs.
• Develop and maintain reports, dashboards, and analytics for KPIs and data-driven decisions.
• Provide day-to-day Salesforce support, troubleshooting, documentation, and user training.
• Manage data quality through imports, exports, mass updates, data cleansing, and governance.

Skills

Salesforce administration

Apex development

SOAP/REST API integrations

Data Loader

Salesforce Flows

Security and sharing models

Reports & dashboards

User support & training

Governor limits & bulkification

CI/CD deployments

Education

ADM 201 certification

PD1 certification

Tools

Apex

Postman

Data Loader

DLRS

Lightning Experience

REST/SOAP APIs

Job description

We are looking for a Salesforce Administrator and Development Exposure (3 to 5 years) who can join immediately or within 30 days.

Location- Remote

Shift Timing- 8:00 PM to 5:00 AM IST (Night shift)

A bit about Team

You are an experienced Salesforce Administrator who enjoys building scalable solutions that help teams work more efficiently. You have a strong understanding of Salesforce administration, automation, reporting, and data management, and you are passionate about improving business processes through technology. You are a proactive problem-solver who can balance technical expertise with strong communication skills, enabling you to effectively support users and partner with stakeholders across the organization. The Salesforce Administrator is responsible for the day-to-day administration, maintenance, and optimization of GroundTruths Salesforce platform. This role will manage user access, system configuration, automation, reporting, data integrity, and platform enhancements while serving as a trusted partner to business teams. The ideal candidate is customer-focused, detail-oriented, and committed to delivering reliable, scalable Salesforce solutions that drive operational efficiency and support business growth.

You will:

• Administer and maintain the Salesforce platform, including user setup, profiles, permission sets, roles, security settings, and access controls
• Configure and customize Salesforce objects, fields, page layouts, record types, validation rules, approval processes, and business workflows to support business needs.
• Design, build, and optimize Salesforce Flows and automation processes to improve operational efficiency and reduce manual effort
• Design and maintain complex, multi-step Case workflows spanning cross-functional teams (Finance, Legal, Ad Operations).
• Take ownership of Apex-based customizations and integrations with the goal of reducing reliance on outside development support over time.
• Develop and maintain reports, dashboards, and analytics that provide meaningful business insights, KPIs, and data-driven decision support.
• Provide day-to-day Salesforce support by troubleshooting system issues, resolving user requests, maintaining documentation, and delivering user training when needed
• Manage data quality through imports, exports, mass updates, data cleansing, and governance practices while ensuring compliance with organizational standards.
• Support Salesforce integrations, deployment activities, and platform enhancements by collaborating with internal teams and external vendors to ensure reliable system performance and continuous improvement.

You have:

• University degree or requisite professional certification (ADM 201) and/or (PD1)
• 3+ years of experience of Salesforce administration
• Apex development experience including triggers, classes, and test coverage; familiarity with SOAP/REST API integrations and debugging tools (e.g., Postman); understanding of governor limits, bulkification, and deployment/release practices (sandboxes, change sets or CI/CD).
• Experience with Data Loader and declarative rollup tools (e.g., DLRS) for cross-object data management.
• Strong understanding of Salesforce security and sharing models
• Hands-on experience with Salesforce Flows, validation rules, approval processes, and custom objects.
• Expert knowledge of the Salesforce Lightning experience.
• Understanding of Salesforce integrations, REST/SOAP APIs, and third-party applications.
• Strong analytical, troubleshooting, and problem-solving skills.

You are:

• Detail Oriented: highly analytical and inquisitive with a keen attention to detail
• Organized: Ability to prioritize and deliver timely work
• A Team Player: Believes in GTs vision and prides themselves on being part of an exceptional team.
• Technically Adept: Ability to learn new software quickly
• A Problem solver: Doesnt wait for someone else to give the answer – takes charge of creating solutions.

Benefits

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.

• Parental leave- Maternity and Paternity
• Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays)
• In Office Daily Catered Breakfast, Lunch, Snacks and Beverages
• Health cover for any hospitalization. Covers both nuclear family and parents
• Tele-med for free doctor consultation, discounts on health checkups and medicines
• Wellness/Gym Reimbursement
• Pet Expense Reimbursement
• Childcare Expenses and reimbursements
• Employee referral program
• Education reimbursement program
• Skill development program
• Cell phone reimbursement (Mobile Subsidy program).
• Internet reimbursement/Postpaid cell phone bill/or both.
• Employee Provident Fund Scheme offering different tax saving options such as Voluntary Provident Fund and employee and employer contribution up to 12% Basic
• Creche reimbursement
• Co-working space reimbursement
• National Pension System employer match
• Meal card for tax benefit
• Special benefits on salary account