Salesforce Administrator

unisonhomeownershipinvestors; USA; Hybrid; USD 75.000 - 110.000; Vollzeit

Benefits dieser Stelle

Remote or hybrid US

Medical and dental coverage

Paid time off

Paid parental leave

Zusammenfassung

Unison Homeownership Investors is seeking a Salesforce Administrator to manage and enhance a Salesforce environment used across the business. You will handle requests, maintain data quality, support users, and develop the platform through a ticketed workflow while sharing trends with management.

Responsibilities include responding to user questions, diagnosing issues, cleaning duplicates, training end users, provisioning access, and preparing cross-team reports.

Qualifikationen

• 3–5 years of business systems administration experience, including 3+ years with Salesforce.
• Salesforce certification required.
• Ability to read and understand code or queries (Apex, Java, JavaScript, SQL, HTML, CSS).
• Strong organization, multitasking, attention to detail, and ability to spot patterns.
• Capacity to work independently while coordinating with a team.

Aufgaben

• Respond to employee questions and troubleshoot system issues, escalating unresolved matters when needed.
• Maintain database quality through diagnostics, duplicate cleanup, and documentation of errors and field-history changes.
• Complete Salesforce development and configuration tickets suited to your experience.
• Train and support end users, provision access, and help manage roles and profiles.
• Prepare reports for other teams and provide management with feedback on recurring trends or knowledge gaps.
• Learn the structure of the Salesforce organization and the purpose of related business systems.

Kenntnisse

Salesforce administration

Apex

JavaScript

SQL

Ausbildung

Salesforce Certification

Tools

360SMS

Cirrus Insight

Provar

Skuid

Jobbeschreibung

Role overview

Administer and improve a Salesforce environment used by teams across the business. You’ll handle system requests, maintain data quality, support users, and develop the platform through a ticketed workflow, while sharing trends and knowledge gaps with management.

Responsibilities

• Respond to employee questions and troubleshoot system issues, escalating unresolved matters when needed.


• Maintain database quality through diagnostics, duplicate cleanup, and documentation of errors and field-history changes.


• Complete Salesforce development and configuration tickets suited to your experience.


• Train and support end users, provision access, and help manage roles and profiles.


• Prepare reports for other teams and provide management with feedback on recurring trends or knowledge gaps.


• Learn the structure of the Salesforce organization and the purpose of related business systems.

Requirements

• Three to five years of business systems administration experience, including at least three years with Salesforce in an administrator or developer capacity.


• Salesforce certification.


• Ability to read and understand code or query languages such as Apex, Java, JavaScript, SQL, HTML, and CSS.


• Strong organization, multitasking, attention to detail, and ability to spot patterns.


• Capacity to work independently while coordinating with a team.

Nice to have

• Familiarity with tools such as 360SMS, Cirrus Insight, FormAssembly, Gearset, Gong, Nintex, Outreach, Provar, Skuid, or Talkdesk.


• Knowledge of real estate transactions or mortgage industry experience.

Benefits and work setup

• May be performed remotely within the United States or in a hybrid arrangement requiring three full office days per week in Omaha or San Francisco.


• The source lists paid medical and dental coverage, generous paid time off, and paid parental leave.