Salesforce Administrator

Addison Group; Saint Paul (MN); Remote; USD 90,000 - 105,000; Full time

Job summary

An innovative firm is seeking a Salesforce Administrator to enhance their business operations through technology. This role involves developing and optimizing the Salesforce platform and marketing tools, ensuring a seamless user experience, and supporting marketing initiatives. The ideal candidate will possess strong communication skills and a keen attention to detail, with the ability to manage multiple projects effectively. Join a dynamic team where your contributions will directly impact the success of marketing strategies and operational efficiency. This is a fantastic opportunity for those looking to grow in a technology-driven environment.

Qualifications

• Experience in Salesforce support or administration is required.
• Familiarity with programming languages is a plus.

Responsibilities

• Provide first-line support to Marketing users and troubleshoot issues.
• Maintain a deep understanding of marketing technology needs.

Skills

Salesforce Administration

Pardot Administration

CRM Software

Communication Skills

Attention to Detail

Education

Bachelor’s Degree in Technology

Tools

Salesforce

Pardot

Zapier

JotForm

Job description

Join to apply for the Salesforce Administrator role at Addison Group

Location: Remote US

Salary: $90-105K + Bonus + ESOP Plan

No sponsorship

Position Summary:

The Salesforce Administrator, within the business systems team, is responsible for developing, maintaining, and optimizing the AbleNet Salesforce Platform and Marketing Tools, contributing to the efficiency and success of business operations through technology.

Responsibilities:

1. Provide first-line support to Marketing users, addressing inquiries, troubleshooting issues, and ensuring smooth user experience.
2. Gather requirements and execute actionable items based on those requirements.
3. Maintain a deep understanding of AbleNet’s marketing technology needs and align them with business goals.
4. Assist in developing and delivering marketing software tools.
5. Perform routine data maintenance tasks, including imports, updates, and cleansing to ensure data accuracy.
6. Configure and customize marketing and Pardot automations.
7. Collaborate with senior administrators and developers to implement and test new features and integrations.
8. Create, troubleshoot, and maintain online forms, identifying risks and troubleshooting errors.
9. Design and implement workflow rules, process builder flows, and automation to streamline processes.
10. Support security policies and conduct periodic security audits.
11. Work cross-functionally to identify training needs, automation opportunities, and other enhancements.

Core Competencies, Skills & Abilities:

1. Ability to learn and work with technologies like Pardot, Salesforce, Zapier, JotForm, etc.
2. Knowledge of marketing operational goals.
3. Experience with CRM, eCommerce, Analytics, and website software.
4. Strong communication skills, ability to manage multiple projects, and prioritize effectively.
5. High attention to detail and ability to work independently.

Position Requirements:

• Bachelor’s degree in a technology-related field.
• Experience in Salesforce support or administration.
• Familiarity with programming languages is a plus.
• Proficient in Pardot Administration.

Addison Group is an Equal Opportunity Employer. We provide equal employment opportunities regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Reasonable accommodations are available for qualified individuals with disabilities.