Salesforce Admin I – FinServ Cloud Expert

WSFS Bank; Philadelphia (Philadelphia County); On-site; USD 64,000 - 106,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

WSFS Bank is seeking a Salesforce Application Administrator I to lead the configuration, administration, and optimization of our Salesforce Financial Services Cloud. The role focuses on delivering reliable user access, data quality, and scalable processes.

You will work with stakeholders to drive platform enhancements, manage deployments with Copado, and support data migration, reporting, and analytics to empower business decisions and improve customer outcomes.

Qualifications

• Bachelor's degree or equivalent in Information Technology, Business, or related field.
• Minimum 3 years of Salesforce Administration experience in an enterprise environment.
• Salesforce Certified Administrator certification is required.
• Hands-on experience with Salesforce Lightning configuration and administration.
• Experience with Copado or other Salesforce deployment and release management tools.
• Experience with data migration, data quality management, and API integrations.
• Strong understanding of Salesforce security, profiles, roles, sharing, and permission sets.

Responsibilities

• Administer and support Salesforce Financial Services Cloud, ensuring optimal performance and user experience.
• Collaborate with business stakeholders to identify, scope, and implement platform enhancements.
• Configure and maintain Salesforce using Flows, Validation Rules, Approval Processes, Reports, Dashboards, and Security settings.
• Provide end-user support, troubleshoot issues, and ensure timely resolution of system-related requests.
• Monitor and support integrations between Salesforce and internal/external systems.
• Develop and maintain reports, dashboards, and analytics to support business decision-making.
• Perform data management activities, including data imports, updates, cleansing, and duplicate management.
• Manage user access, profiles, permission sets, roles, and license assignments.
• Support sandbox management, testing activities, and user training.
• Coordinate and execute releases and deployments using Copado or other Salesforce DevOps tools.
• Maintain system documentation and support continuous process improvement initiatives.

Skills

Salesforce Admin

Copado

Salesforce Lightning

Data migration

API integrations

Reports & Dashboards

Security settings

User access management

Education

Bachelor's degree or equivalent

Tools

Copado

Job description

WSFS Bank is seeking a Salesforce Application Administrator I to lead the configuration, administration, and optimization of our Salesforce Financial Services Cloud. The role focuses on delivering reliable user access, data quality, and scalable processes.

You will work with stakeholders to drive platform enhancements, manage deployments with Copado, and support data migration, reporting, and analytics to empower business decisions and improve customer outcomes.