Senior Salesforce Admin – Financial Services Cloud & AI

OneDigital; Kentucky; Sur place; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

Learning and development programs

Résumé du poste

OneDigital is seeking a dynamic Salesforce expert to lead our Financial Services Cloud initiatives, driving scalable solutions across Sales, Service, and Experience Cloud. You will partner with product owners and teams to define requirements, design intuitive interfaces, and oversee offshore development to deliver robust Salesforce solutions.

The role emphasizes collaboration with stakeholders, adherence to SAFe Agile practices, and ensuring data integrity and system stability across the

Qualifications

• 3-5 years of experience in the Salesforce ecosystem with Financial Services Cloud experience required.

Responsabilités

• Be a subject matter expert in Financial Services Cloud, Sales Cloud, Service Cloud, and Experience Cloud.
• Gather and analyze business requirements for system changes and enhancements
• Lead a project team to develop more robust Salesforce solutions.
• Coordinate tool suite technology development and determine project scope.
• Collaborate with product owners and stakeholders to improve business processes.
• Design, implement, and maintain solutions on the Salesforce platform including custom objects and reports.
• Follow SAFe Agile practices and maintain project information in the system of record.
• Complete project and programming work on other software and systems as assigned.
• Oversee development by offshore teams and guide error corrections.
• Collaborate with third-party consultants to develop future enhancements.
• Ensure data integrity and system stability with IT colleagues.
• Analyze and troubleshoot system issues and provide improvements.
• Create and maintain documentation for processes and procedures.
• Ensure deadlines and SLA compliance and flag blockers.

Connaissances

Salesforce ecosystem

Financial Services Cloud

AI experience

Consulting experience

Salesforce certifications

Outils

Lightning Web Components

Apex

OmniStudio

Salesforce Shield

Conga

DocuSign

Copado

OwnBackup

Calendly

Description du poste

OneDigital is seeking a dynamic Salesforce expert to lead our Financial Services Cloud initiatives, driving scalable solutions across Sales, Service, and Experience Cloud. You will partner with product owners and teams to define requirements, design intuitive interfaces, and oversee offshore development to deliver robust Salesforce solutions.

The role emphasizes collaboration with stakeholders, adherence to SAFe Agile practices, and ensuring data integrity and system stability across the