Salesforce Admin: Data, Automation & AI Lead

lightspeedsystems

Austin (TX)

On-site

USD 90,000 - 130,000

Full time

4 days ago
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Job summary

Lightspeed Systems is seeking a Salesforce Administrator to own the day-to-day of our Salesforce platform, including user setup, data hygiene, and automation. You’ll report to the Senior Director, MIS, with mentorship from the Salesforce Product Manager.

This hands-on role focuses on ownership and growth into bigger automation and AI-driven work. You will triage and resolve service desk tickets, maintain users, build reports, and drive end-to-end projects while supporting AI-driven automations

Qualifications

  • 2+ years hands-on Salesforce administration experience.
  • Hands-on with declarative config and automation - flows, rules, layouts.
  • Comfortable owning data quality and building reports/dashboards independently.
  • Experience with tools like Adobe Sign, ChurnZero, Zapier, or n8n is a plus.
  • Familiar with AI tools and applying AI to automate admin work.

Responsibilities

  • Be the go-to for Salesforce support - triaging, resolving, and escalation.
  • Keep the platform running clean - user admin, data hygiene, reports and automation.
  • Own projects end to end - configuration, testing, documentation, deployment.
  • Support onboarding, offboarding, and end-user training.
  • Monitor integrations with connected systems and test releases.

Skills

Salesforce administration
Data quality
Reports & dashboards
Automation (flows)
Project mgmt (Jira)
Documentation
AI tools (Claude, ChatGPT)

Education

Bachelor's degree in Information Systems or related field

Tools

Adobe Sign
ChurnZero
Zapier
n8n
NetSuite

Job description

Lightspeed Systems is seeking a Salesforce Administrator to own the day-to-day of our Salesforce platform, including user setup, data hygiene, and automation. You’ll report to the Senior Director, MIS, with mentorship from the Salesforce Product Manager.

This hands-on role focuses on ownership and growth into bigger automation and AI-driven work. You will triage and resolve service desk tickets, maintain users, build reports, and drive end-to-end projects while supporting AI-driven automations

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