Salesforce Admin

Buyers Edge Platform; United States; Remote; USD 75,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Administrator and be part of a dynamic support team dedicated to enhancing automation and improving customer experiences. This remote role offers the chance to work with cutting-edge technology in the foodservice industry, where your contributions will drive significant improvements in efficiency and visibility. You'll collaborate with various teams to gather requirements and implement solutions, all while benefiting from a comprehensive training program and competitive compensation. Embrace the opportunity to make a real impact in a diverse and inclusive workplace that values your unique skills and perspectives.

Benefits

Medical, dental, and vision coverages

401(k) plan with company match

Flexible spending accounts

Personal Responsibility Paid Time Off

Half-day Summer Fridays

Qualifications

• 3+ years experience as a Salesforce Administrator with a strong background in declarative flow development.
• Proficient in Service, Sales, and Marketing Cloud with strong analytical capabilities.

Responsibilities

• Administer Salesforce including user setups, custom fields, and workflow/process builders.
• Collaborate with marketing and sales teams to enhance automation and improve customer segmentation.

Skills

Salesforce Administration

Data Analysis

User Management

Process Automation

Interpersonal Skills

Education

Certified Salesforce Administrator

Certified Salesforce Advanced Administrator

BA/BS in Computer Science

Tools

Salesforce

Microsoft Office Suite

ETL Tools

Job description

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Who are we?

Buyers Edge Platform stands at the forefront of revolutionizing the foodservice industry through technology, purchasing power, and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated.

Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to foodservice excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry.

This position is remote and based around East Coast working hours. We are unable to provide sponsorship for work authorization for this role.

Who are we looking for?

We are currently seeking to hire a seasoned Salesforce Administrator who wants to be part of a dynamic Salesforce Support team. Our Salesforce team seeks to improve the current instance by designing and building out new features with both declarative and code-based solutions.

The ideal candidate has a strong background in declarative flow development as an Admin and has added to their knowledge with code-based experience. You will collaborate with marketing, sales, and Salesforce teams to enhance automation, improve customer segmentation, and drive data-driven marketing initiatives.

This candidate also likes to work collaboratively with users and other team members to gather requirements, propose solutions and hand-off completed projects, as well as work independently to research options, create content, and conduct thorough testing.

Responsibilities:

• Administer and support Salesforce including user setups, profile and role management, custom fields, validation rules, page layouts, advanced workflow/process builders, and custom objects.
• Document and develop project plans, requirements, and any other required technical documentation for projects and initiatives of various sizes that involve Salesforce.
• Work cross-functionally with various business teams and other stakeholders.
• Track and appropriately communicate expectations internally.
• Support and manage existing integrations, as well as support new line of business integrations, including third-party systems including company ERP, CTI connectors, connected applications, etc.
• Define, model, build, and test new, modified, and custom-built functionality, workflows, etc.
• Knowledge of Marketing Cloud Connect and Data Cloud integrations.
• Strong Analytical Capabilities – Data Driven decision making with strong results orientation.
• Other duties as assigned.

Education Requirements:

• Certified Salesforce Administrator *required
• Certified Salesforce Advanced Administrator *required
• BA/BS in Computer Science or related technical discipline
• Data Cloud Consultant certification preferred
• Salesforce Marketing Cloud Administrator and/or Consultant certification preferred

Experience Requirements:

• 3+ years experience as a Salesforce Administrator
• Proficiency in Service, Sales and Marketing Cloud
• Strong understanding of relational databases and data integration tools; capable of using ETL tools, Data Loader, and manipulating data for load in Salesforce.
• Prior experience in the design/development/implementation of CRM platforms.
• Strong Analytical Capabilities – Data Driven decision making with strong results orientation.
• Strong interpersonal and presentation skills; strong written and verbal communication
• Strong organizational skills.
• Proficient with the Microsoft Office Suite of Products – Microsoft Word, Excel, PowerPoint
• Experience with Heroku a plus.
• Experienced working in hyper-growth and heavy acquisition type organizations strongly preferred.
• Experience with Data Cloud, Field Service, Service Cloud and Case Management a plus.

Don’t meet every requirement mentioned here? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Buyers Edge Platform and our subsidiary brands, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this position or others with us!

What’s in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it! We also offer half-day Summer Fridays!

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.