SalesFloor Lead Associate

Uniform Gear Inc; Philadelphia (Philadelphia County); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401(k)

Employee discount

Paid time off

Job summary

Uniform Gear Inc. is seeking an enthusiastic Sales/Floor Lead to deliver outstanding customer service and drive store performance. You will guide the sales team, manage inventory, assist customers with custom orders, and ensure a professional, organized shopping experience.

The role emphasizes strong phone/email communication, teamwork, and attention to detail. This on-site position offers paid time off, holidays, and a 401(k) plan with employee discounts.

Qualifications

• Public Safety Uniform Sales preferred but not required
• Minimum high school diploma, GED, or equivalent education
• 2 years of retail clothing sales/sales lead position
• Experience directing staff
• Excellent organizational, time management, prioritization, and multitasking skills
• Experience with interviewing, hiring, and evaluating candidates, and assessing employee performance
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example
• Must work on-site
• Must be able to stand for multiple hours at a time
• English communication required

Responsibilities

• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
• Supports an environment of teamwork and trust
• Directs sales team
• Manages retail inventory
• Helps retail and commercial customers
• Fix minor computer/printer issues
• Handle retail customer issues, questions, and concerns
• Execute inventory counting
• Answer Phones
• Communicates heavily with General/Assistant Manager
• Assist customers with custom orders
• Assist Commercial Sales with uniform measuring, data entry and pick-ups
• Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
• Create inventory pos/check on inventory pos/oversee rush orders for retail customers

Skills

Critical Thinking

Time Management

Computer Skills

Service Orientation

Social Perceptiveness

Judgment

Decision Making

Organization

Education

High school or equivalent

English (Required)

Job description

Uniform Gear is looking for an enthusiastic Sales/Floor lead! We offer paid time off, paid lunch, matching 401K, and paid holidays (unlike most retail stores, we are closed for New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas)!

This role is responsible for delivering exceptional customer service. This role focuses on building strong relationships with customers, understanding their needs, and ensuring a professional experience. This role follows orders from the initial fitting through order fulfillment. The ideal candidate is service-driven, detail-oriented, excellent with phone/email communication and familiar with customization.

Responsibilities:

• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
• Supports an environment of teamwork and trust
• Directs sales team
• Manages retail inventory
• Helps retail and commercial customers
• Fix minor computer/printer issues
• Handle retail customer issues, questions, and concerns
• Execute inventory counting
• Answer Phones
• Communicates heavily with General/Assistant Manager
• Assist customers with custom orders
• Assist Commercial Sales with uniform measuring, data entry and pick-ups
• Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
• Create inventory pos/check on inventory pos/oversee rush orders for retail customers

Qualifications for Assistant Store Manager:

• Public Safety Uniform Sales preferred but not required Minimum high school diploma, GED, or equivalent education
• 2 years of retail clothing sales/sales lead position
• Experience directing staff
• Work-related references
• Excellent organizational, time management, prioritization, and multitasking skills
• Experience with interviewing, hiring, and evaluating candidates, and assessing employee performance
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers
• Able to give clear directions and set expectations for staff
• Demonstrated ability to lead by example
• Must work on-site
• Must be able to stand for multiple hours at a time
• Climbing small ladder, bending, reaching, squatting
• Must be able to read and comprehend written/verbal orders
• Must be able to communicate efficiently in English
• Must be capable of only taking one meal period per day
• Must be able to work between the hours of 9am-5pm Monday-Saturday
• Light lifting of boxes

Skills

• Critical Thinking
• Time Management
• Excellent computer and communication
• Service Orientation
• Social Perceptiveness
• Judgment and Decision Making
• Organization

Job Type:

• Full-time

Benefits:

• 401(k)
• Employee discount
• Paid time off

Shift:

• 8 hour shift

Education:

• High school or equivalent (Required)
• English (Required)

Work Location: In person