Sales Transformation Consulting Manager | Banking & Capital Markets

Accenture; Raleigh (NC); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Manager for Sales & Commerce in Banking and Capital Markets. This role is pivotal in transforming sales strategies and approaches to help clients achieve their growth objectives. You will leverage your extensive experience in the Banking sector to design and implement innovative solutions that enhance client satisfaction and operational efficiency. Collaborating with a talented team, you will manage executive-level client relationships and drive complex transformation programs. If you are passionate about solving complex challenges and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 7+ years in Banking or Capital Markets with transformation experience.
• 4+ years in management or technology consulting, leading complex programs.

Responsibilities

• Transform front office sales strategies for top line growth.
• Design and execute large scale transformation programs.

Skills

Sales Enablement

Go-to-Market Strategies

Lead Management

Problem Solving

Client Relationship Management

Agile Methodologies

Education

Bachelor's Degree

Master's Degree

Tools

Business Development Tools

Consulting Frameworks

Job description

We are:

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology, and intelligence. Visit us at: www.accenture.com/song.

Our Digital Commerce services create new, innovative customer journeys through bleeding-edge, end-to-end solutions that unify the digital and physical. Leveraging deep industry knowledge and expertise, we build connected and personalized customer experiences that catalyze customer buying decisions—at speed and at scale. We strategize, design, develop and implement omni-channel B2C and B2B commerce capabilities, platforms and systems. By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.

You are: An experienced professional with deep front office transformation experience in any of these subindustries: retail banking, commercial banking, wealth management, retirement services, payments, and asset management. Key areas you focus on may include sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design. You are a problem solver with extensive consulting (preferred) and/or industry experience who is comfortable working in fast-paced, agile environments. You have experience managing executive level client relationships as a trusted advisor, facilitating workshops, developing business recommendations, and building business cases for AI/GenAI. You know how to balance leading your team with contributing to the team’s collective work products.

You also are:

• Passionate about helping clients solve complex challenges and supporting them through critical transformations and strategic transformations.
• Knowledgeable about the nuances of the Financial Services industry broadly, and Banking/Capital Markets specifically, as well as front-line sales and commerce organizations, and are ready to apply your knowledge to help clients optimize and transform their sales and service solutions.
• Experienced with managing executive level client relationships, acting as a trusted advisor, while managing junior team members to deliver high-quality solutions.
• Ready to dive deep into problem solving using creative and analytical thinking to transform challenges into opportunities.
• Energized by working in an agile, fast-paced environment and are at your best when collaborating with a team.
• Familiar with the selling processes and have pitched proposals and solutions to help solve client challenges.

The work:

As the Manager, Song Sales & Commerce Banking & Capital Markets, you will apply your deep expertise in Banking and Capital Markets to transform front office sales strategies and approaches to help clients achieve top line growth objectives. You will deliver on engagements in the following areas:

Thought Leadership

• Able to understand client needs, develop proposed solutions, and deliver high-impact initiatives by consulting and partnering with our clients to help them support and transform their sales organizations and advance their position in Banking and/or Capital Markets.
• Build client relationships to sustain Accenture’s profile as a long-term trusted advisor and partner.
• Develop unique points of view on banking and capital markets topics relevant to our clients such as improving client satisfaction, achieving sales and revenue targets, and operational efficiency.
• Manage and coach junior team members while continuing to grow your own expertise to help Accenture maintain its thought leadership position.

Delivery Execution

• Design and execute large scale and complex transformation programs and strategy engagements including current state assessments, target state design, and operating model transformations.
• Implement business changes that drive industry-specific, functional, and digital operating model transformation.
• Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements.
• Manage Banking/Capital Markets implementation engagements (requirements, design, test, deployment, etc.), from client buy-in to planning, budgeting, deliverables, and risk assessment, with heavy client engagement and large delivery teams.

Sales & Origination

• Originate, qualify, and close new opportunities for Accenture with our Banking and Capital Markets clients, including sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design.
• Drive pipeline opportunities from initial idea to contract to implementation, leveraging the best capabilities and offerings across Accenture (Song, Strategy & Consulting, Technology, Operations).
• Manage performance and profitability of sold deals, and identify opportunities for extension, cross-sell, or up-sell.

Here’s what you’ll need:

• 7+ years of Banking or Capital Markets industry experience, leading transformations specifically in a sales, operations, product or strategy role. A robust understanding of the Banking or Capital Markets industries including market trends and challenges and the regulatory environment, along with familiarity with topic areas such as sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design, is required.
• 4+ years of experience in management or technology consulting, with broad experience in engagement management, business development, and leading complex programs/transformations.
• 3+ years of experience with originating, qualifying, and closing new opportunities including developing sales proposals and/or engaging in business development activities.
• 3+ years of experience with: Making strategic recommendations (or decisions) for critical experiences, products, or services of the organization; managing a P&L or a pipeline of business development opportunities, and/or providing enterprise level business or technology advisory all the way to c-suite executives - CEO, CTO, COO, and/or CIO.