Sales Training Program Manager

TransUnion Risk and Alternative Data Solutions; Crum Lynne (PA); Hybrid; USD 62,000 - 90,000; Full time

Job summary

An established industry player is seeking a Sales Training and Program Manager to lead innovative training initiatives. In this hybrid role, you will manage and facilitate seller skills training programs, ensuring the sales teams are equipped with the necessary skills and knowledge. You will collaborate with internal teams to design engaging curricula and utilize modern learning methods to enhance the training experience. This position offers a unique opportunity to impact the professional development of sales associates while working with cutting-edge technology and a supportive team environment.

Benefits

Flexible Time Off

Health Benefits

Paid Parental Leave

Tuition Reimbursement

Employee Stock Purchase Plan

401(k) Retirement Savings with Employer Match

Charity Gift Matching

Mental Health Support

Qualifications

• 5+ years in learning and development methods and program management.
• Experience in developing multi-level curricula with blended learning.
• Understanding of ADDIE and Kirkpatrick's Model of Evaluation.

Responsibilities

• Manage and facilitate Seller Skills Training Program tracks.
• Design and enhance the curriculum for the training program.
• Collect and present program metrics throughout the program lifecycle.

Skills

Learning and Development

Program Management

Facilitation Skills

Communication Skills

Sales Training

Education

Bachelor's Degree in Education or Corporate Training

Equivalent Experience

Tools

Zoom

Cornerstone

Seismic

Microsoft Teams

Microsoft PowerPoint

Adobe Suite

Articulate

Job description

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.



As the Sales Training and Program Manager, you will be responsible for managing the seller skills training programs for the US Markets sales teams.


This role will split responsibilities between coordinating and facilitating sales learning programs, LMS administration, measurement and reporting, and other business-driven requests. You will also support the team in maintaining content documentation within our Content Management System.

What You'll Bring:

Essential Requirements (Qualifications)

• Bachelor's Degree or equivalent experience in education, corporate training, or adult learning or a background in sales is a plus
• 5+ years of experience in learning and development methods and program management
• Experience in developing and facilitating against multi-level curricula with a variety of blended learning approaches
• Experience with program management
• Travel 20% per year as needed

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your development in:

• Understanding of ADDIE, Kirkpatrick's Model of Evaluation, and Andragogy
• Proficient in the use of Zoom, Cornerstone, Seismic, Microsoft Teams, and Microsoft PowerPoint; Adobe Suite and Articulate is a plus

Impact You'll Make:

• Manage, schedule, coordinate, and facilitate the Seller Skills Training Program tracks and its cohorts throughout the year.
• Design and enhance current curriculum and lead the next phase of the development for the program.
• Develop communication and change management plans for program updates, availability, progress with sales leaders, and gaining more participation.
• Utilize various training and teaching methods such as classroom, role-playing exercises, case studies, workshops, and coaching calls. That will help sales learn in a classroom or virtual setting leveraging modern learning methods.
• Engage and manage coordination of seller coaches for the seller skills program
• Demonstrate excellence across the spectrum of facilitation skills including but not limited to:
• Execute against Learning Management System (LMS) operational processes such as managing the learning library, creating events and sessions, configuring email communications, creating learning assignments, and managing rosters.
• Collect and present program metrics throughout the lifecycle of programs and at end of year by developing, delivering, and tracking/prepost evaluations and participation/completions.
• Collaborate and develop good working relationships with partner internal teams and subject matter experts to align training programs to other internal initiatives.
• Own and maintain seller facing content using our Content Management System.
• Provide support in other sales learning programs the team runs such as Franklin Covey and the annual sales meeting as necessary.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :The U.S. base salary range for this position is $62,000.00 - $90,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:

Sr Analyst, Sales Enablement