Sales Training Manager, Organ Health

ZipRecruiter; Austin (TX); Remote; USD 130,000 - 150,000; Full time

Job summary

Join a leading healthcare company as a Sales Training Manager in Organ Health. You will create and deliver clinical and sales training content, fostering strong relationships with sales teams to identify and address training needs. This role offers an engaging opportunity to impact a growing commercial team with a focus on innovation in genetic disease management. Competitive compensation includes base salary, bonus, and RSUs.

Benefits

Comprehensive benefits including medical, dental, and vision

401k and commuter benefits

Fertility care and free testing for employees

Baby bonding leave

Referral program

Qualifications

• 3-5 years experience in the Laboratory Diagnostics Industry.
• Experience with Learning Management Systems.
• Knowledge of clinical applications and genetic testing.

Responsibilities

• Lead onboarding experience for new sales hires.
• Develop and deliver engaging training content.
• Collaborate with cross-functional teams to create educational content.

Skills

Problem-solving

Communication

Presentation skills

Adaptability

Attention to detail

Technical understanding of products

Education

Master's Degree in medical or biological sciences

Tools

Salesforce

Google Suite

Zoom

Showpad

Adobe Photoshop

Job description

POSITION SUMMARY:

The Sales Training Manager, Organ Health creates and delivers clinical and sales training content for multiple products in the Organ Health business unit. The incumbent develops excellent working relationships with sales leadership and sales professionals to understand real-time training gaps and needs to address in sales training meetings such as New Hire Training (NHT) classes, Regional Sales meetings, product or indication launch meetings, and Global Sales Meetings (GSM).

Compensation includes: Base, Bonus, and RSUs.

PRIMARY RESPONSIBILITIES:

1. Lead exceptional onboarding experience for sales team new hires in the Organ Health business unit.
2. Develop and deliver highly engaging new hire sales training content, sales training programs, and continuing education on all Organ Health products for a growing commercial team.
3. Partner with members of cross-functional teams to organize and execute live and recorded educational content.
4. Dissect complex clinical literature to create key takeaways and contextual sales process applications.
5. Understand competitive market space and provide relevant content in rapidly changing environments.
6. Become proficient in the application of the Natera sales process.
7. Master knowledge of sales tools and analytics platforms including Salesforce and Qliksense.
8. Create educational courses within the sales training platform, Showpad, utilizing PowerPoint and Google Slides accompanied by voice recorded content.
9. Spend time in the field with sales professionals to better understand their needs and challenges.
10. Perform other duties as assigned.

MINIMUM REQUIREMENTS:

1. Master's Degree or higher in medical or biological sciences.
2. Minimum of 3-5 years related experience in the Laboratory Diagnostics Industry (diagnostic sales, sales management, sales training, medical affairs, etc.).
3. Knowledge of clinical applications and fundamental aspects of genetic testing.
4. Competency in the foundational dynamics of transplant medicine and renal disease.
5. Previous field experience in a customer-facing role.
6. Experience working with a Learning Management System (LMS).

KNOWLEDGE, SKILLS, AND ABILITIES:

• Technical understanding of Natera's products and services.
• Advanced understanding of sales processes.
• Effective attention to detail, even when tasks are time-sensitive.
• Problem-solving skills, adaptability, and professionalism in overcoming challenges.
• Ability to manage multiple deadlines in a fast-paced environment.
• Ability to work independently and collaboratively.
• Strong communication skills, both written and oral.
• Dynamic presentation and education skills with adult learning principles.
• Proficiency in Google Suite and applications like Gmail, GChat, GCalendar.
• Proficiency with or quick adaptability to programs like Zoom, Showpad, etc.
• Knowledge of photo editing tools like Adobe Photoshop, Microsoft Paint, and Windows Snipping Tool.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Remote office setting.
• Ability to use a computer keyboard, communicate over the phone, and read printed materials.
• Willingness to work outside normal hours (early mornings, evenings, weekends) due to time zone differences and travel, with an estimated 40% travel.

The pay range is listed, with actual compensation based on factors such as experience, certifications, and location. Remote USA: $130,000—$150,000 USD.

OUR OPPORTUNITY:

Natera is a global leader in cfDNA testing, dedicated to oncology, women’s health, and organ health. Our team includes statisticians, geneticists, doctors, laboratory scientists, and professionals from top institutions, committed to changing genetic disease management.

WHAT WE OFFER:

Comprehensive benefits, including medical, dental, vision, life insurance, fertility care, free testing for employees and dependents, baby bonding leave, 401k, commuter benefits, and a referral program. Visit www.natera.com for more information.

Natera is an Equal Opportunity Employer, committed to diversity and inclusion. We consider all qualified applicants without regard to protected statuses or criminal history, in accordance with applicable laws.

For California residents, see important information at https://www.natera.com/notice-of-data-collection-california-.

Note: Natera will only contact candidates with a @natera.com email domain. Beware of fraudulent communications. For more info on scams, visit BBB and FBI resources.