Sales & Training Executive (Skin-Fragrance) - San Francisco, CA

Shiseido; San Francisco (CA); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Health benefits

401K matching

Paid time off

Product discounts

Tuition reimbursement

Job summary

Shiseido Americas is seeking a Skin-Fragrance Sales and Training Executive to drive sales across department, specialty, and open-sell retailers. You will manage budgets, lead freelance teams, and collaborate with Education to boost brand knowledge and selling skills.

The role requires strong relationship building, excellent communication, and willingness to travel up to 50%. You will represent Shiseido’s Brand DNA and work with regional leadership to grow market share and deliver exceptional

Qualifications

• 2+ years Cosmetic Account Executive or 5+ years Account Coordinator experience.

Responsibilities

• Drive sales and execute strategies within each retailer to achieve the sales plan.
• Maintain a cohesive monthly schedule aligned with territory volume and top doors.
• Manage budgetary spend including travel, expenses and freelance budget.
• Build strong partnerships with internal and external stakeholders to drive results.
• Plan and execute events in key doors to boost retail sales and brand awareness.
• Understand retailer protocols and support systems and adhere to their policies.
• Participate in regional meetings to address business needs and provide solutions.
• Collaborate with Education team to train store personnel on brand and selling skills.
• Recruit, hire, and develop freelance teams; achieve sales per hour and items per transaction targets.
• Monitor weekly SPH/ROI for freelance teams and adjust strategies to meet Brand targets.
• Develop incremental event strategies for Department Store and Open-Sell within territory.
• Oversee in-store visual merchandising and stock levels; communicate needs to partners.
• Focus on raising brand rank and gathering competitive insights to win market share.
• Monitor stock concerns with partners to avoid stockouts.
• Act as brand ambassador with deep knowledge of Brand DNA and heritage.

Skills

Sales

Customer service

Budget management

Team leadership

Interpersonal skills

Communication

Microsoft Office

Travel 50%

Driver's license

Fragrance environment

Tools

Microsoft Office

Job description

Your Dreams, Our Future.
Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Your Dreams, Our Future.
Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.
Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.
At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

Job Summary

The Skin-Fragrance Sales and Training Executive, reporting to the Regional Sales Director, is responsible for meeting and exceeding sales objectives. Develop and maintain key corporate and retail business relationships across Department, Specialty, and Open-Sell, to increase sales and overall brand awareness for Shiseido, Cle de Peau Beaute, Fragrances, Hermes, Drunk Elephant, and Dr. Dennis Gross. Adherence to budgetary spend commitments, inclusive of freelance management, as well as overall leadership of the territory KPIs is mandatory.

What You Will Do

• You will be responsible for driving sales and executing strategies and initiatives within each retailer to ensure the achievement of sales plan.
• You will maintain a cohesive monthly schedule that aligns with territory volume, call cycle, top volume door focus, as well as business needs incorporating MAPPP methodology into the door governance
• You will achieve and adhere to budgetary spend commitments: financial responsibility inclusive of travel and expense and freelance budget management
• You will build and maintain strong strategic partnerships with internal and external business partners resulting in increased understanding of the business and achievement of successful sales results.
• You will plan, schedule, and execute events in essential opportunity doors utilizing event strategy and assets to drive incremental retail sales and brand awareness.
• You understand retail partner protocols, scheduling and support systems, and adhere to their policies.
• You will participate in regional meetings and conference calls to provide partnership and create solutions to address business needs.
• You will work cross functionally with the Education team to grow store personnel with confidence of the brand and their ability to sell the product and build brand awareness.
• You will be responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive freelance team members. Ensure achievement of “sales per hour” and “items per transaction” goals.
• You will monitor and assess weekly SPH/ROI for freelance teams ensuring Brand targets are achieved and pivoting accordingly
• You will grow and develop incremental event strategies, Department Store and Open-Sell, within territory, to secure continuous engagement with the Retailers
• You will be accountable for visual merchandising execution in-store and supporting in-stock position, by building collaborative relationships in-market and in-store. Communicate needs to key internal and external stakeholders
• You will strategically focus on raising brand rank and seeking out competitive information to gain market share in the territory.
• You will monitor and communicate stock concerns to the retail partners and internal key planning partners to ensure proper stock levels and avoid OOS.
• You will be the brand ambassador, maintaining strong knowledge of the Brand DNA, the products and the Heritage to promote One Shiseido approach.

Who You Are

• You have a minimum of 2 years Cosmetic Account Executive or 5 years Account Coordinator experience. (Or equivalent position)
• You have passion for the Beauty Industry, Sales, and Clients.
• You can drive sales, meet/exceed goals, and provide excellent customer service.
• You have demonstrated ability to assess, analyze, and identify business trends.
• You are experienced in successful budget management.
• You can inspire, coach, and develop a team.
• You have exceptional interpersonal skills and knowledge to build positive business partnerships.
• You can work collaboratively in a fast-paced, changing environment.
• You are self-motivated and positive, aligning and engaging with the organization’s visions.
• You are able to work a flexible schedule (typical work schedule is Tuesday through Saturday), including weekends and holidays, to meet team objectives.
• You have excellent verbal, non-verbal, and written communication skills, including solid presentation abilities.
• Proficiency in all Microsoft™ Office programs and other analytical tools.
• Travel: up to 50% - Must have a valid Driver’s License.
• You are comfortable with different methods of travel, i.e., Car, Plane, Train, etc.
• You can lift <30 pounds and work in a fragranced environment on your feet for several hours a day (typical workday is 8 hours, 6-8 in-store).
• You can drive a car, which is necessary to perform visits to all doors in the call cycle of the defined territory (Valid Driver’s License Required).

#NYLaw

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law