Sales & Training Executive (Skin-Fragrance) - Phoenix, AZ

Shiseido Company, Limited; Phoenix, Northern (AZ, KY); Hybrid; USD 97,000 - 134,000; Full time

Benefits offered by this job

Life and Disability Insurance

Paid Volunteer Days

Paid Company Holidays

401K with 6% Company Match

Internal & International Mobility

Product Discounts & Annual Gratis

Employee Led Affinity Groups

Tuition Reimbursement

Job summary

Shiseido Americas is seeking a Skin-Fragrance Sales and Training Executive to lead major retail partnerships and drive brand performance across Department, Specialty, and Open-Sell channels. You will manage freelance teams, monitor SPH/ROI, and ensure budget adherence while elevating brand awareness for Shiseido, Cle de Peau Beaute, Fragrances, Hermes, Drunk Elephant, and Dr.

Dennis Gross. The role requires building strong retailer relationships, executing events, and mentoring store personnel

Qualifications

• Minimum 2 years in Cosmetic Account Executive or 5 years as Account Coordinator (or equivalent).
• Strong passion for beauty, sales, and client relationships.
• Ability to drive sales, meet goals and deliver excellent service.
• Experience in budget management and cross-functional collaboration.

Responsibilities

• Drive sales and execute retailer strategies to achieve the sales plan.
• Maintain monthly territory schedule aligned to volume and door strategy.
• Manage budgets for travel, expenses, and freelance budgets.
• Build strategic partnerships with internal and external partners.
• Plan and execute events in key doors to boost retail sales and brand awareness.
• Understand retail partner protocols and support systems.

Skills

Cosmetics Sales

Account Management

Budget Management

Team Leadership

Strategic Partnerships

Retail Analytics

MS Office

Tools

MS Office

Job description

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Date: Sep 23, 2026

Location: Phoenix

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

JOB SUMMARY

The Skin-Fragrance Sales and Training Executive, reporting to the Regional Sales Director, is responsible for meeting and exceeding sales objectives. Develop and maintain key corporate and retail business relationships across Department, Specialty, and Open-Sell, to increase sales and overall brand awareness for Shiseido, Cle de Peau Beaute, Fragrances, Hermes, Drunk Elephant, and Dr. Dennis Gross. Adherence to budgetary spend commitments, inclusive of freelance management, as well as overall leadership of the territory KPIs is mandatory.

WHAT YOU WILL DO

• You will be responsible for driving sales and executing strategies and initiatives within each retailer to ensure the achievement of sales plan.
• You will maintain a cohesive monthly schedule that aligns with territory volume, call cycle, top volume door focus, as well as business needs incorporating MAPPP methodology into the door governance
• You will achieve and adhere to budgetary spend commitments: financial responsibility inclusive of travel and expense and freelance budget management
• You will build and maintain strong strategic partnerships with internal and external business partners resulting in increased understanding of the business and achievement of successful sales results.
• You will plan, schedule, and execute events in essential opportunity doors utilizing event strategy and assets to drive incremental retail sales and brand awareness.
• You understand retail partner protocols, scheduling and support systems, and adhere to their policies.
• You will participate in regional meetings and conference calls to provide partnership and create solutions to address business needs.
• You will work cross functionally with the Education team to grow store personnel with confidence of the brand and their ability to sell the product and build brand awareness.
• You will be responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive freelance team members. Ensure achievement of "sales per hour" and "items per transaction" goals.
• You will monitor and assess weekly SPH/ROI for freelance teams ensuring Brand targets are achieved and pivoting accordingly
• You will grow and develop incremental event strategies, Department Store and Open-Sell, within territory, to secure continuous engagement with the Retailers
• You will be accountable for visual merchandising execution in-store and supporting in-stock position, by building collaborative relationships in-market and in-store. Communicate needs to key internal and external stakeholders
• You will strategically focus on raising brand rank and seeking out competitive information to gain market share in the territory.
• You will monitor and communicate stock concerns to the retail partners and internal key planning partners to ensure proper stock levels and avoid OOS.
• You will be the brand ambassador, maintaining strong knowledge of the Brand DNA, the products and the Heritage to promote One Shiseido approach.

WHO YOU ARE

• You have a minimum of 2 years Cosmetic Account Executive or 5 years Account Coordinator experience. (Or equivalent position)
• You have passion for the Beauty Industry, Sales, and Clients.
• You can drive sales, meet/exceed goals, and provide excellent customer service.
• You have demonstrated ability to assess, analyze, and identify business trends.
• You are experienced in successful budget management.
• You can inspire, coach, and develop a team.
• You have exceptional interpersonal skills and knowledge to build positive business partnerships.
• You can work collaboratively in a fast-paced, changing environment.
• You are self-motivated and positive, aligning and engaging with the organization’s visions.
• You are able to work a flexible schedule (typical work schedule is Tuesday through Saturday), including weekends and holidays, to meet team objectives.
• You have excellent verbal, non-verbal, and written communication skills, including solid presentation abilities.
• Proficiency in all Microsoft Office programs and other analytical tools.
• Travel: up to 50% - Must have a valid Driver’s License.
• You are comfortable with different methods of travel, i.e., Car, Plane, Train, etc.
• You can lift 30 pounds and work in a fragranced environment on your feet for several hours a day (typical workday is 8 hours, 6-8 in-store).
• You can drive a car, which is necessary to perform visits to all doors in the call cycle of the defined territory (Valid Driver’s License Required)

If this sounds like you, we want you on our team.

#NYLaw #LI-Hybrid

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization's values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

• Life and Disability Insurance
• Paid Volunteer Days
• Paid Company Holidays
• 401K with 6% Company Match
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Salary (Min-Max): $97,096.00 - $133,507.00

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