Senior Manager, Key Account Planning (Remote)

Shiseido; United States; On-site; USD 110,000 - 151,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401K with 6% Company Match

Tuition Reimbursement

Paid Time Off

Life and Disability Insurance

Job summary

Shiseido Americas, headquartered in New York, seeks a Senior Manager for Key Account Planning to identify and grow strategic retailer partnerships, align annual plans, and optimize inventory across channels.

The role demands strong communication with cross-functional teams, a deep understanding of the beauty market, and proven ability to drive sales and profitability across multiple brands.

Qualifications

• Bachelor’s degree in related field required.
• 5–8 years wholesale experience, preferably in the Beauty industry.
• Strong relationship building and multi-stakeholder management skills.
• Strong analytical, organizational, and communication skills.
• Advanced Excel and Power BI capabilities.

Responsibilities

• Own stock and sales planning to achieve gross shipment and retail sales targets.
• Develop forecasts, forecast returns, DIFs, and manage inventory across channels.
• Communicate with Leaders on retail and net status.
• Revise monthly House Product Line with cross-functional partners.
• Ensure timely order receipt and troubleshoot errors.
• Develop and cultivate strong relationships with retailers and plan seasonal strategies.
• Support executive leadership and coordinate the team's priorities.

Skills

Wholesale experience

Relationship management

Excel

Power BI

Cognos reporting

Education

Bachelor's degree in related field

Tools

Cognos

Power BI

Excel

Job description

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

Job Summary

A Key Account Planning Senior Manager focuses on identifying, developing and maintaining strategic relationships with the organization’s most valuable retailers by delivering tailored solutions, aligning long term goals and creating mutual value towards driving sustainable growth. By developing and achieving a strategic annual retail and net sales plan by channel for their accounts, the Senior Manager interprets business trends, identifies growth opportunities and optimizes inventory productivity to reduce liabilities.

The position requires a strong ability to communicate effectively while building and maintaining high-value relationships with retailers and internal departments across a multi-branded business and directly contributes to maximizing sales performance, delivering on gross and net sales objectives, maximizing profitability.

What You Will Do

Stock + Sales Ownership

• You will own and manage stock and sales planning to achieve gross shipment and retail sales targets.
• You will develop and manage gross shipment forecasts, forecast returns and DIFs, manage discontinuations to reduce RTV liabilities, and ensure accuracy, maintaining optimal inventory levels across all channels.
• You will have consistent Communication with Leaders on retail and net status.
• You will build and revise monthly retail House Product Line in accordance with monthly projections, collaborating with cross-functional partners to ensure alignment.
• You will ensure orders are received from retail partners in a timely manner and troubleshoot errors.

Account Management

• You will develop and cultivate strong relationships with Retailers, understanding their needs and goals.
• You will strategize with Buying Team on seasonal planning.
• You will manage & maintain COOP, Strategic Planning and Spend, negotiating COOP placements, exposures, and pricing with the Retailers.
• You will manage COM programming, offers, GWP’s, and exposures.
• You will manage & negotiate Case line and Planogram updates as specially tailored to each retailer (Differs by Retailer/Brand).

Brand Strategy

• You will manage Company & Retailer objectives while maintaining the specific brand’s values.
• You will collaborate with Brand Marketing teams on seasonal goals and focuses.
• You will identify opportunities to enhance brand presence and performance.

Reporting

• You will use Cognos and Power BI to pull weekly sales data and analyze sell-thru results to inform weekly commentary
• You will provide weekly sales recap to key internal stakeholders and leadership, summarizing achievements, promotions, marketing activities
• You will deliver weekly by door sales recaps to field teams.

Department Management

• You will provide support to Executive Director and Director, and partner with Planner.
• You will manage and coordinate the team’s priorities, workflow, deadlines, and deliverables.
• You will communicate with field teams and manage programming updates to support seamless execution.

Who You Are

• You have a bachelor’s degree in related field
• Minimum of 5-8 years wholesale experience, preferably in the Beauty industry.
• You have strong relationship skills: Ability to lead and manage multiple high-level relationships.
• You have industry Knowledge: A strong understanding of the beauty industry, including products, trends, and competitors.
• You have strong attention to detail, high sense of responsibility, dependable and self-starter
• You should possess strong analytical, organizational and communication skills, both written and oral.
• You can personally organize and set priorities and adhere to budgets.
• You can manage multiple projects and priorities simultaneously.
• Business Acumen: A solid understanding of business principles and financial concepts.
• You have computer skills including Microsoft Office (Teams, Word, Excel, PowerPoint).
• You must have advanced expertise in Microsoft Excel, PowerPoint (pivot tables, vlookups, sumif, etc.)
• You have knowledge of Cognos Reporting System and Power BI is also strongly recommended.
• You must be flexible and adaptive to changing priorities.

If this sounds like you, we want you on our team.

#Nylaw

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Salary

$109,920 - $151,140/ year