Sales Trainer

Travel Leisure Resort Development Inc

Saint George (UT)

On-site

USD 60,000 - 90,000

Full time

7 days ago
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Benefits offered by this job

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Paid time off
Parental leave
Holidays
401k with employer match
Identity theft plan
Wellness program
Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Sales Training Manager to lead new hire onboarding, classroom instruction, and ongoing development for sales teams across Wyndham properties.

The role emphasizes coaching underperforming reps, driving full adoption of training programs, and deploying new collateral and technology to improve performance. You'll collaborate with Regional Directors, ensure 100% budgeted VPG by 90 days, and deliver consistent, proven training to elevate the guest experience across

Qualifications

  • Minimum 1 year of Club Wyndham and/or Wordmark sales experience.
  • Front line and in-house sales experience is a plus.
  • Strong knowledge of Club Wyndham and Wordmark by Wyndham.

Responsibilities

  • Lead and coach sales reps to improve VPG and closing percentage.
  • Coordinate JumpStart selections with Regional Director of Training.
  • Provide follow-up coaching and ongoing education for new hires (90 days).
  • Track month-end actions and report outcomes to leadership.
  • Stay current with collateral and support new technology rollouts as SME.

Skills

Club Wyndham sales experience
Wordmark sales experience
Sales management experience
Real estate/licensing knowledge
Interpersonal communication

Tools

Microsoft Office

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine
  • Required - New hire training curriculum is delivered to new hires in a classroom setting using the iPad
  • Required - 12-week follow-up training is being facilitated to new hires in a consistent classroom setting.
  • Reunite for Results is conducted within 45 days of graduating class.
  • Required - Sales Compliance online course is completed in new hire classes
  • Required - Credit card training is completed during the new hire class.
  • Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval.
  • Required – Work with underperforming reps each month to improve VPG and closing percentage.
  • Required - Report at month end on all actions taken with JumpStart reps to your Regional Director of Training.
  • Ensure follow-up coaching, continued ed and topical trainings are being facilitated regularly.
  • Required - Follow your classes to the floor and T.O. behind all new hires with us 90 days or less.
  • 50% of T.O. is 90 days or less.
  • Required – New hires are to be at 100% of budgeted VPG at 90 days.
  • Ensure sites are up to date on all recently company-approved collateral.
  • Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.
Minimum Qualifications
  • A minimum of 1-year successful Club Wyndham and/or Wordmark sales experience.
  • Front line and in house are a plus.
  • Strong working knowledge of Club Wyndham and Wordmark by Wyndham.
  • A minimum of 1 year sales management experience preferred.
  • Proven track record with the ability to T.O. tables
  • Specialist Presenter experience preferred
  • Must obtain a real estate license or timeshare license in the state where you reside, if applicable
  • Strong interpersonal, written and verbal communication skills
  • Proficient in Microsoft Office a plus
  • Ability to interface with all levels of employees in a professional manner
  • Work schedule flexibility
  • Travel will be required
How You’ll Be Rewarded

Travel + Leisure Co. benefits include:

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

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