Sales Trainer

Travel + Leisure Co.; Branson (MO); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Wellness program

Paid time off

Job summary

Travel + Leisure Co. in Branson, MO is seeking an experienced Training Manager to partner with site leadership, develop and deliver new hire training, and drive sales performance across the Wyndham brands.

The role requires classroom training using iPads, follow-up coaching, and execution of performance-improvement initiatives with guidance from the Regional Director of Training. Real estate/timeshare licensing may be required.

Qualifications

• Strong interpersonal, written and verbal communication skills.
• Ability to interface with all levels of employees in a professional manner.
• Must obtain a real estate license or timeshare license in the state of residence, if applicable.

Responsibilities

• Oversee training delivery to new hires in classroom settings using the iPad.
• Facilitate 12-week follow-up training in a consistent classroom setting.
• Coordinate JumpStart for underperforming reps with Regional Director of Training approval.
• Ensure ongoing coaching, continued education and topical trainings are provided.

Skills

Communication

Interpersonal skills

Verbal communication

Written communication

Education

Real estate or timeshare license

Tools

Microsoft Office

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

• Must have the ability to communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, HR and other site trainers.

• Possess the ability to identify opportunities relating to, but not limited to, the training department, sales lines (in house and front line), sales processes and a desired follow-through to affect and implement positive change.

• Support the Specialist Presenter team for training and compliance.

• Have a strong working knowledge of Both Owner & Non-Owner sales for Club Wyndham and Wordmark by Wyndham Vacations Clubs.

This position will oversee training to include:

• New hire training curriculum is delivered to new hires in a classroom setting using the iPad
• 12-week follow-up training is being facilitated to new hires in a consistent classroom setting.
• Reunite for Results is conducted within 45 days of graduating class.
• Sales Compliance online course is completed in new hire classes
• Credit card training is completed during the new hire class.
• Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month. This is to be done in tandem with your Regional Director of Training for approval.
• Work with underperforming reps each month to improve VPG and closing percentage.
• Report at month end on all actions taken with JumpStart reps to your Regional Director of Training.
• Ensure follow-up coaching, continued ed and topical trainings are being facilitated regularly.
• Follow your classes to the floor and T.O. behind all new hires with us 90 days or less. 50% of T.O. is 90 days or less.
• New hires are to be at 100% of budgeted VPG at 90 days.
• Ensure sites are up to date on all recently company-approved collateral.
• Support new technology rollouts through becoming a SME (Subject Matter Expert) and train the site leaders and representatives accordingly to ensure new technology is understood, adopted and utilized.

Required Minimum Qualifications

• A minimum of 1-year successful Club Wyndham and/or Wordmark sales experience.Front line and in house are a plus.
• Strong working knowledge of Club Wyndham and Wordmark by Wyndham.
• A minimum of 1 year sales management experience preferred
• Proven track record with the ability to T.O. tables
• Specialist Presenter experience preferred
• Must obtain a real estate license or timeshare license in the state where you reside, if applicable
• Strong interpersonal, written and verbal communication skills
• Proficient in Microsoft Office a plus
• Ability to interface with all levels of employees in a professional manner
• Work schedule flexibility
• Some travel will be required

How You’ll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.