Sales Trainee - Earthmoving

Thompson Tractor Company, Inc.; Birmingham (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

Thompson Tractor Company, Inc. is seeking an entry-level Sales Trainee to complete a rigorous training program and prepare for a sales territory in earthmoving equipment. The role emphasizes initiative, teamwork, and customer service, with relocation required within the Thompson Tractor territory when positions open.

A valid driver’s license is required. Through on-the-job instruction, classroom work, and e-learning, the trainee will learn product lines, participate in service and parts

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Experience in sales and earthmoving industry preferred.
• Must be able to quickly acquire listed skills and competencies.

Responsibilities

• Complete the Caterpillar Foundational Sales Certification.
• Attend instructor-led Service Training courses.
• Work in shop, field service, parts counter and warehouse.
• Develop knowledge of Caterpillar product line.
• Assist in collection of past due invoices.
• Monitor product performance and competitive activity.
• Provide liaison between customer, TTCo, and vendors.
• Establish and maintain relationships with coworkers.
• Negotiate settlements on customer complaints.

Skills

Advanced selling skills

Relationship building

Problem resolution

Basic mechanical and parts ident.

Excellent written communication

Basic computing skills (MS Office)

Education

Bachelor's degree

High school diploma or equivalent

Job description

The Sales Trainee is an entry level position responsible for completing a rigorous training program in preparation for assum­ing an earthmoving sales territory. Sales Trainees must be able to perform independently under close supervision. Extensive on the job training, classroom instruction, and e-learning must be successfully completed to remain in the Sales Training Program. The Sales Trainee will demonstrate initiative, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Sales Trainee must be willing to relocate anywhere in the Thompson Tractor territory when a position becomes available. A valid driver's license is a requirement for this position.

Essential Responsibilities & Expectations

• Complete the web-based Caterpillar Foundational Sales Certification
• Attend assigned instructor led Service Training courses
• Work in various service departments including the shop and field service
• Work on the parts counter and in the warehouse
• Develop a complete knowledge of the Caterpillar product line and
• Assist in collection of past due invoices
• Monitor and report product performance and competitive activity
• Provide liaison support between customer, TTCO, and our vendors
• Establish and maintain personal working relationships with coworkers
• Negotiate mutually agreeable settlements on customer complaints

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve

Qualifications

Education

High school diploma or the equivalent required. College degree preferred.

Experience

Previous sales and a working knowledge of the earthmoving industry is preferred. Experience using personal computers and basic typing skills are required. Candidates must possess the ability to quickly acquire the following required skills and competencies

Skills and Competencies

• Advanced selling skills
• Relationship building
• Problem resolution
• Basic mechanical and parts identification
• Excellent written communication
• Basic computing skills including Microsoft Office

Job Training

• New product introduction and machine sales
• Area specific parts and service training
• TTCo and supplier computer programs
• OSHA and MSHA required trainingCompliance training

Safety Summary

Working Conditions

Work is normally performed in a customer or company warehouse, worksite, shop, or office environment. Exposure to physical risk and all weather conditions is associated with this position. Driving for extended periods of time and standing on hard surfaces for extended periods of time is often required.

Physical Requirements

• Speaking
• Listening
• Writing
• Typing
• Reaching
• Kneeling
• Grasping
• Stooping
• Lifting items up to 75 lbs.
• Climbing on equipment
• Driving (day and night)

Job Hazards

• Tripping, slipping, falling
• Job site hazards
• Driving related hazards
• Stress

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Education

Bachelors (preferred)

High School or Equivalent (required)

Experience

Previous sales and a working knowledge of the earthmoving industry is preferred. (preferred)

Experience using personal computers and basic typing skills are required. (required)

Licenses & Certifications

Driver's License Personal (required)

Skills

• Relationship Building (preferred)
• Mechanical (preferred)
• Technical (preferred)
• Time Management (preferred)
• Microsoft Office (preferred)
• Customer Service (preferred)
• Selling (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.