Sales Team Leader - Retail & Guest Experience

American Eagle Outfitters; Philadelphia (Philadelphia County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

40% off AE & Aerie

Career development opportunities

Store contests with prizes

Job summary

American Eagle Outfitters in Philadelphia seeks a full-time Selling Team Leader to drive sales and lead daily store operations. You will train and coach a high-performing team to deliver an unforgettable guest experience while maintaining brand standards and operational excellence.

You will recruit and develop talent, manage performance, and lead initiatives to meet KPIs, inventory accuracy, and guest satisfaction.

Qualifications

• Proven track record leading retail teams in a fast-paced environment.
• Strong ability to coach, develop and motivate to hit sales targets.
• Committed to delivering best-in-class guest experience and brand standards.

Responsibilities

• Drive sales as Leader on Duty and optimize sales floor productivity.
• Develop short- and long-term business plans to hit KPIs.
• Recruit, hire and train strong talent to ensure optimal staffing.
• Provide real-time coaching and conduct performance reviews to boost engagement.
• Maintain store visual standards and ensure fitting rooms are guest-ready.
• Uphold store safety and asset protection standards and policy compliance.

Skills

Retail leadership

Team development

Guest experience excellence

Sales-driven

Job description

American Eagle Outfitters in Philadelphia seeks a full-time Selling Team Leader to drive sales and lead daily store operations. You will train and coach a high-performing team to deliver an unforgettable guest experience while maintaining brand standards and operational excellence.

You will recruit and develop talent, manage performance, and lead initiatives to meet KPIs, inventory accuracy, and guest satisfaction.