Sales Team Lead — Store Growth & Service

ADP, Inc.; Lincoln (NE); On-site; USD 28,000 - 36,000; Full time

Job summary

Ponca Smoke Signals/Osni in Lincoln, Nebraska is seeking a Lead Sales Associate to oversee day-to-day store operations, lead a sales team, and deliver exceptional customer service. You will manage opening/closing, inventory, merchandising, and promotions, coach staff, ensure policy compliance, and represent tribal values while driving sales and maintaining accurate records.

Responsibilities include coaching, cash handling, and ensuring safety, with a focus on customer satisfaction and

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 2+ years in retail or sales with supervisory experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to work in fast-paced environment and manage multiple tasks.
• Basic PC knowledge; familiarity with cash handling equipment.

Responsibilities

• Lead and motivate a team of Sales Associates to achieve store sales goals and customer satisfaction.
• Ensure store visuals, inventory, and merchandising meet guidelines.
• Provide coaching and feedback to improve performance and service quality.
• Oversee daily operations: opening/closing, deposits, cash handling, safety.
• Assist customers with questions, recommendations, and purchases.
• Monitor inventory and assist with restocking and reordering.
• Handle customer concerns professionally and resolve issues.
• Ensure compliance with policies, safety, and regulatory requirements.
• Assist Retail Manager with sales records and reporting.
• Communicate needs for staff meetings and training.
• Help develop promotional strategies to drive sales.
• Represent tribal values and promote store culture.

Skills

Leadership

Communication

Problem solving

Organizational skills

Multi-tasking

Cash handling

Customer service

Education

High school diploma or equivalent

College degree preferred

Tools

Cash register

Scanners

POS system

Job description

Ponca Smoke Signals/Osni in Lincoln, Nebraska is seeking a Lead Sales Associate to oversee day-to-day store operations, lead a sales team, and deliver exceptional customer service. You will manage opening/closing, inventory, merchandising, and promotions, coach staff, ensure policy compliance, and represent tribal values while driving sales and maintaining accurate records.

Responsibilities include coaching, cash handling, and ensuring safety, with a focus on customer satisfaction and