Sales Team Lead - Drive Growth & Customer Experience

Paycom; Knoxville (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

Palmetto Moon in Knoxville, TN is seeking a Sales Team Lead to support the Store Sales Manager, drive sales, and oversee daily operations. The role emphasizes leadership, customer engagement, and adherence to company standards in a fast-paced retail environment.

You will guide team performance, coach staff, manage opening/closing tasks, and ensure excellent service while maintaining visual merchandising and product knowledge across departments.

Qualifications

• Previous experience in a retail or sales environment.
• Proven leadership and delegation skills with ability to hold team members accountable.
• Confident, proactive and willing to tackle workplace challenges.
• Ability to multi-task and adapt to changing priorities.
• Strong verbal communication and the ability to convey information clearly.
• Ability to learn and operate the company POS system.

Responsibilities

• Drive sales results by supporting the Store Sales Manager and leading by example.
• Perform Manager on Duty (MOD) shifts to monitor and motivate the team.
• Coach team to deliver exceptional customer service and meet sales goals.
• Maintain product knowledge and ensure visual merchandising standards are followed.

Skills

Retail leadership

Customer service

Communication

Multi-tasking

Decision making

POS system

Job description

Palmetto Moon in Knoxville, TN is seeking a Sales Team Lead to support the Store Sales Manager, drive sales, and oversee daily operations. The role emphasizes leadership, customer engagement, and adherence to company standards in a fast-paced retail environment.

You will guide team performance, coach staff, manage opening/closing tasks, and ensure excellent service while maintaining visual merchandising and product knowledge across departments.