Sales Team Lead - Drive Sales, Lead People, Elevate Service

Palmetto Moon; Branson (MO); On-site; USD 36,000 - 52,000; Full time

Job summary

Palmetto Moon in Branson, MO is looking for a Sales Team Lead to support the Store Sales Manager and drive sales while delivering exceptional customer service. You will lead daily operations, coach associates, participate in MOD shifts, and ensure product knowledge and visual merchandising standards are followed.

The role requires strong communication, accountability, and a proactive approach to problem-solving in a fast-paced retail environment.

Qualifications

• Proven leadership and delegation skills.
• Experience in retail or sales environments.
• Ability to multi-task and adapt to changing priorities.
• Strong verbal communication and customer service focus.

Responsibilities

• Assist in achieving sales goals through effective leadership.
• Occasionally perform Manager on Duty (MOD) shifts.
• Engage customers with product knowledge to drive sales.
• Coach team to deliver the expected level of service.
• Resolve customer issues promptly and professionally.
• Communicate employee concerns to leadership in a timely manner.
• Maintain product knowledge and participate in visual merchandising.
• Ensure store safety, policies, and procedures are followed.
• Perform opening/closing tasks and manage cash handling.

Skills

Retail leadership

Customer service

Coaching

Communication

Problem solving

Job description

Palmetto Moon in Branson, MO is looking for a Sales Team Lead to support the Store Sales Manager and drive sales while delivering exceptional customer service. You will lead daily operations, coach associates, participate in MOD shifts, and ensure product knowledge and visual merchandising standards are followed.

The role requires strong communication, accountability, and a proactive approach to problem-solving in a fast-paced retail environment.