Sales Team Lead

Fleet Farm; Fergus Falls (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

Fleet Farm is seeking a Sales Team Lead to coach and mentor Team Members, manage daily merchandising needs, and ensure exceptional customer service within the store.

You will read and implement planograms, execute price changes, and support floor merchandising resets while promoting loyalty programs and company initiatives. The role requires flexible scheduling, including weekends and holidays, and a track record of leadership in retail.

Qualifications

• Leadership of team members in a fast-paced retail environment.
• Strong customer service focus and ability to coach others.
• Experience executing visual merchandising and planogram reading.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Prioritize and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing of products and zone recovery.
• Execute price changes and tabloid set processes.
• Coordinate merchandising resets and off-shelf changes.
• Read and implement planograms by deadlines.
• Promote Fleet Farm loyalty program and other initiatives.

Skills

Team leadership

Customer service

Merchandising

Planograms

Retail operations

Education

High School Diploma or GED

Job description

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!

The Sales Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge.

Job Duties

• Train, develop, and lead Team Members within assigned zone.
• Responsible for assigning, prioritizing, and executing daily merchandising needs.
• Responsible for in-aisle customer service and experience.
• Responsible to ensure proper facing of products and general recovery of zone.
• Responsible for the consistent execution of price changes and tabloid set processes.
• Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes.
• Read and implement planograms based on established deadlines.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• 1-3 years of previous related retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
• Demonstrated ability to act decisively and implement solutions.
• Demonstrated ability to multi-task and respond flexibly in a quick changing environment.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.