Sales Team Lead

Fleet Farm; Town of Plymouth (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Fleet Farm is seeking a Sales Team Lead to deliver exceptional customer experiences through strong coaching, merchandising, and product knowledge. You will mentor Team Members, manage daily duties, and ensure accurate price changes while supporting loyalty programs.

The role requires flexible scheduling and a background in retail or leadership, with the ability to motivate a diverse team in a fast-paced environment.

Qualifications

• High School Diploma or GED preferred.
• Flexible schedule including days, nights, weekends and holidays.
• 1–3 years of retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast-paced environment.
• Must direct and motivate a diverse population of both full-time and part-time team members.
• Demonstrated ability to multi-task and respond flexibly in a rapidly changing environment.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and enhance the customer experience.
• Ensure proper product facing and zone recovery.
• Execute price changes and tabloid set processes consistently.
• Coordinate floor merchandising resets with the Resets and Project Coordinator.
• Read and implement planograms based on deadlines.
• Promote Fleet Farm loyalty program and other company initiatives.

Skills

Leadership

Coaching

Customer service

Retail experience

Team building

Education

High School Diploma or GED

Job description

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!

The Sales Team Lead is responsible for providing an exceptional customer experience through trip assurance, visual merchandising, and excellent product knowledge.

Job Duties

• Train, develop, and lead Team Members within assigned zone.
• Responsible for assigning, prioritizing, and executing daily merchandising needs.
• Responsible for in-aisle customer service and experience.
• Responsible to ensure proper facing of products and general recovery of zone.
• Responsible for the consistent execution of price changes and tabloid set processes.
• Coordinate with the Resets and Project Coordinator for all floor merchandising resets and off shelf changes.
• Read and implement planograms based on established deadlines.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• 1-3 years of previous related retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time team members.
• Demonstrated ability to act decisively and implement solutions.
• Demonstrated ability to multi-task and respond flexibly in a quick changing environment.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.