Sales Support Specialist (Seasonal)

Indrio Brands, LLC; Harlingen (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Pittman & Davis is seeking a Seasonal Sales Support Specialist to assist the Sales Team during peak gifting season (October–February). The role involves order entry, client communication, and administrative support to ensure a smooth client experience.

Responsibilities include managing gifting accounts, processing orders, handling payments information by phone, and maintaining CRM data. This is a full-time seasonal position with Monday–Friday schedule.

Qualifications

• High school diploma or equivalent.
• Customer service or office experience preferred.
• Strong computer skills, including Microsoft Excel and Outlook.
• Excellent communication and organizational skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Ability to work full-time, Monday–Friday, during the seasonal period. Due to the short seasonal window, time off is limited during peak season (observed holidays excluded)

Responsibilities

• Support the Sales Team with day-to-day management of gifting accounts.
• Assist with order entry and processing, including preparing customer gift lists for Data Processing.
• Communicate with clients regarding orders, payments, updates, receipts, and special requests.
• Collect payment information by phone and coordinate with Accounts Receivable as needed.
• Process address changes, replacement orders, web order message corrections, and custom gift materials.
• Maintain accurate account information, order records, CRM data, and other documentation.
• Respond to client inquiries, assist with sales support tasks, and escalated order issues or concerns to the appropriate team member

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Job description

Schedule: Monday – Friday, potential for overtime

About the Role

The Seasonal Sales Support Specialist supports the Pittman & Davis Sales Team during peak season (October – February). This role assists with order processing, client communication, account support, and administrative tasks to help ensure a smooth experience for gifting clients.

Essential Functions

• Support the Sales Team with day-to-day management of gifting accounts
• Assist with order entry and processing, including preparing customer gift lists for Data Processing
• Communicate with clients regarding orders, payments, updates, receipts, and special requests
• Collect payment information by phone and coordinate with Accounts Receivable as needed
• Process address changes, replacement orders, web order message corrections, and custom gift materials
• Maintain accurate account information, order records, CRM data, and other documentation
• Respond to client inquiries, assist with sales support tasks, and escalated order issues or concerns to the appropriate team member

Education, Experience, & Qualifications

• High school diploma or equivalent
• Customer service or office experience preferred
• Strong computer skills, including Microsoft Excel and Outlook
• Excellent communication and organizational skills
• Detail-oriented and able to multitask in a fast-paced environment
• Ability to work full-time, Monday–Friday, during the seasonal period. Due to the short seasonal window, time off is limited during peak season (observed holidays excluded)

Pittman & Davis is a drug-free workplace. Candidates may be subject to drug screening in accordance with company policy. A background check is required for employment.

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.