Sales Support Specialist - Onsite Dallas

Standard Supply and Distributing Company Inc.; Irving (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

coolCARE Warranty is seeking a Sales Support role based onsite in Dallas, TX. You will provide day-to-day customer service, process orders, set up new customers, and coordinate marketing materials while supporting internal teams. Strong organization and Microsoft Office skills are essential.

The ideal candidate is detail-oriented, able to handle a large workload, and committed to accuracy and timely follow-through in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills to manage multiple priorities and workload.
• Excellent customer service and communication abilities.
• Detail-oriented with accuracy and follow-through.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Comfortable handling inbound calls and assisting customers professionally.
• Dependable and positive in a fast-paced environment.
• Prior experience in customer service, administrative support, or order processing preferred.

Responsibilities

• Process customer and contractor orders accurately and promptly.
• Set up new customer accounts with complete information.
• Welcome new customers and explain coolCARE services and next steps.
• Answer inbound calls and provide professional support.
• Ship marketing materials and track requests to completion.
• Update customer profiles and account details.
• Support sales, service, and operations with administrative tasks.
• Utilize Microsoft Office to prepare documents and manage workflow.
• Maintain accuracy while handling a large workload.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Word

Job description

coolCARE Warranty is seeking a Sales Support role based onsite in Dallas, TX. You will provide day-to-day customer service, process orders, set up new customers, and coordinate marketing materials while supporting internal teams. Strong organization and Microsoft Office skills are essential.

The ideal candidate is detail-oriented, able to handle a large workload, and committed to accuracy and timely follow-through in a fast-paced environment.