Sales Support Specialist (Hybrid: Office & Field)

Apex Landscaping; Hawthorn Woods (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Insurance: Medical, Dental, & Vision

401K Retirement Plan

Paid Time Off

Tuition Reimbursement

Professional Development Opportunities

Job summary

Apex Landscaping is hiring a Sales Support Representative to join our team in Hawthorn Woods, IL. The role supports the sales team with client inquiries, site documentation, estimating support, and administrative tasks while learning the full sales process.

You will engage with customers, help prepare work orders, and assist field teams during seasonal projects. A strong focus on communication, organization, and accurate data entry is essential for success.

Qualifications

• Excellent communication skills, both verbal and written.
• Customer-focused approach with professional demeanor.
• High attention to detail and data accuracy during entry and documentation.
• Ability to multitask in a fast-paced environment and meet deadlines.
• Willingness to learn sales processes and contribute to team goals.
• Pre-employment drug test required and clean driving record.

Responsibilities

• Answer incoming sales calls, inquiries, and faxes.
• Assist with client work orders, site visits, and photo documentation.
• Support measurement and input data into estimating systems.
• Assist production teams in the field during seasonal projects.
• Handle clerical tasks to support sales and operations teams.
• Promote and present products and services with established sales techniques.
• Clarify needs and present pricing and options to customers.
• Coordinate with internal staff to meet delivery and service requirements.
• Follow sales policies to ensure consistent customer treatment.
• Process contracts, prints, and related paperwork.
• Resolve customer concerns promptly and professionally.
• Shadow sales team members to learn client representation.

Skills

Strong oral and written communication

Customer service

Organizational skills

Time management

Data entry accuracy

Negotiation

Multitasking

Professionalism

Education

High school diploma or equivalent

Job description

Apex Landscaping is hiring a Sales Support Representative to join our team in Hawthorn Woods, IL. The role supports the sales team with client inquiries, site documentation, estimating support, and administrative tasks while learning the full sales process.

You will engage with customers, help prepare work orders, and assist field teams during seasonal projects. A strong focus on communication, organization, and accurate data entry is essential for success.