Sales Support Specialist - Huntington Distribution Finance (HDF)

Huntington Bancshares Inc.; Schaumburg (IL); Hybrid; USD 30,000 - 57,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

PTO

Job summary

Huntington Bancshares Inc. is seeking a Sales Support Specialist for Huntington Distribution Finance to manage dealer and manufacturer credit onboarding—from application to activation.

You will contact prospects, gather required information, and verify data in the system while ensuring adherence to policies and delivering a strong customer experience. The role requires a bachelor’s degree in business or finance and 3+ years in banking, plus Salesforce experience and familiarity with UCCs.

Qualifications

• Bachelor’s degree in business, finance or related degree or equivalent experience.
• 3+ years of banking experience.

Responsibilities

• Contact prospects to meet daily, weekly, and monthly targets.
• Validate and input account data in the Inventory Engine.
• Ensure applications comply with Huntington policies and processes.
• Lead onboarding from application to activation including filing UCCs.
• Maintain tracking, reporting, and forecasting of the pipeline.
• Collaborate with internal and external customers.
• Perform onboarding related tasks and special projects as needed.

Skills

Attention to detail

Communication skills

Problem solving

Sales experience

Customer support experience

Team collaboration

Education

Bachelor's degree in business or finance

Tools

Salesforce

UCCs

Job description

The Sales Support Specialist - Huntington Distribution Finance (HDF) administers the onboarding process for new dealer and manufacturer credit line requests. Responsibilities are focused on contacting prospects to obtain required information and leading them through the entire onboarding cycle from application to activation. This process includes understanding applicant organizational structure, filing UCCs and administering system generated loan documentation. In addition to ensuring a satisfactory customer experience, the Specialist ensures accuracy of data in HDF's system of record.

Duties & Responsibilities

• Contact prospects in accordance with daily, weekly, and monthly targets.
• Validate and input account data within the system of record (Inventory Engine) to ensure accuracy.
• Ensure prospect applications and submitted application requirements are in accordance with HDF Legal, Compliance, and Credit policies, processes, and procedures.
• Obtain information to qualify new prospects including products and brands carried and distributors purchased from.
• Lead qualified prospects through the customer onboarding process from application to activation which includes understanding applicant organizational structure, filing UCCs and administering system generated loan documentation.
• Maintain tracking, reporting, and forecasting of active pipeline.
• Actively expand and maintain product and brand knowledge.
• Collaborate effectively with internal and external customers.
• Perform other onboarding related tasks, responsibilities and special projects as needed.

Basic Qualifications

• Bachelor’s degree in business, finance or related degree or equivalent experience
• 3+ years of experience in banking

Preferred Qualifications

• Exceptional attention to detail, organized and possess the ability to manage multiple tasks simultaneously, while staying focused with minimal supervision.
• Excellent verbal and written communication as well as listening skills.
• Problem solving skills.
• 1+ years of sales, finance, loan documentation or customer support experience.
• Working knowledge of Salesforce, credit basics, and UCCs.

Exempt Status

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No

Workplace Type

Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Immigration and Work Authorization

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range

$22.00 - $41.50 Hourly

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.

Benefits

• health insurance coverage
• wellness program
• life and disability insurance
• retirement savings plan
• paid leave programs
• paid holidays
• paid time off (PTO)

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer.

Company Culture

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way we save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

Accessibility

We endeavor to make this site accessible to any and all users. Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds.