Sales Support Specialist – Data Analytics & Commercial Operations

Linde plc; Bethlehem (Northampton County); On-site; USD 42,000 - 52,000; Full time

Job summary

Linde plc is seeking a customer-focused sales support professional in the Bethlehem area to assist field teams and strengthen client relationships. You will manage inventory of industrial gases and hard goods primarily via phone, answer questions, trace orders, and resolve issues promptly.

You will prepare analyses and materials to help sales understand client requirements, deliver timely solutions, and support proposal development and audits to contribute to team success.

Qualifications

• Hold a High School Diploma or GED as a minimum educational requirement.
• Prior experience in sales support or a related customer service role preferred.
• Demonstrate strong organizational and leadership skills with the ability to multitask effectively.
• Possess excellent communication skills and great attention to detail to ensure accuracy and clarity.

Responsibilities

• Visit customers independently and alongside sales personnel to strengthen relationships and address customer needs.
• Manage inventory of industrial gases and hard goods primarily via phone communication.
• Provide ongoing support by answering questions, tracing order status or shipments, and resolving customer issues promptly.
• Prepare analyses, agendas, materials, and follow-up documentation to assist sales teams in understanding client requirements.
• Solve straightforward problems efficiently and deliver timely solutions to meet customer expectations.
• Communicate clearly and ensure follow-up to close open customer needs and maintain satisfaction.
• Make informed recommendations to external customers to support their purchasing decisions.
• Support proposal development, cylinder audits, and perform other duties as assigned to contribute to team success.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Education

High School Diploma or GED

Job description

What you will enjoy doing*

• Visit customers independently and alongside sales personnel to strengthen relationships and address customer needs
• You are expected to manage inventory of industrial gases and hard goods primarily via phone communication
• Provide ongoing support by answering questions, tracing order status or shipments, and resolving customer issues promptly
• Prepare analyses, agendas, materials, and follow-up documentation to assist sales teams in understanding client requirements
• You are going to solve straightforward problems efficiently and deliver timely solutions to meet customer expectations
• Communicate clearly and ensure follow-up to close open customer needs and maintain satisfaction
• You will make informed recommendations to external customers to support their purchasing decisions
• Support proposal development, cylinder audits, and perform other duties as assigned to contribute to team success

What makes you great

• You hold a High School Diploma or GED as a minimum educational requirement
• Bring prior experience in sales support or a related customer service role preferred
• You will demonstrate strong organizational and leadership skills with the ability to multitask effectively
• Possess excellent communication skills and great attention to detail to ensure accuracy and clarity

Why you will love working with us

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the‑art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Linde offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Linde Gas & Equipment Inc. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

*The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.