Sales Support Specialist

INNOVA NW; McMinnville (OR); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

Generous benefits package

Competitive hourly pay

Room to grow

Job summary

INNOVA NW is seeking a Sales Administrator to support our growing sales operation in Oregon. This entry-level role keeps the pipeline moving, maintains data accuracy, informs clients, and helps the team stay organized.

You'll work closely with sales leadership and interact with customers regularly, with clear upward mobility as you learn the business. You’ll develop skills in CRM management, lead generation, and proposal support, while contributing to a fast-paced, growth-focused team.

Qualifications

• Must be organized with attention to detail.
• Strong written and verbal communication skills.
• Reliable and self-directed; works well in a team.

Responsibilities

• Distribute and track inbound leads to ensure opportunities aren’t missed.
• Reach out to potential customers and existing clients to generate interest and schedule appointments.
• Support inside sales by following up on quotes and open proposals.
• Maintain and update the CRM to keep contacts and pipeline current.
• Generate and send weekly sales reports to management and team.
• Assist with proposal and contract preparation and filing.
• Coordinate between sales and internal departments for smooth handoffs.
• Schedule site walks, calls, and client meetings for the sales team.
• Support client onboarding with welcome communications and initial steps.
• Maintain organized records of bids, contracts, and client documentation.
• Identify process gaps and help build better workflows.

Skills

Organized

Communication

Reliable

Team player

Tools

CRM systems

Spreadsheets

Document tools

Job description

INNOVA NW | SALES ADMINISTRATOR

Support the team. Drive the pipeline. Grow with us.

ABOUT INNOVA NW

Innova NW is a growing security, fire alarm, and low voltage technology company serving commercial and residential clients across Oregon and Southwest Washington. With offices in McMinnville, Portland, Eugene, and Bend — and a clear roadmap to expand across the Pacific Northwest and beyond — we've built a reputation on doing things right and treating people well.

We move fast, we care about quality, and we're building a team that wants to grow with us.

THE OPPORTUNITY

We're creating a new Sales Administrator role to support our growing sales operation. This person keeps the pipeline moving, the data clean, the clients informed, and the team organized. It's a high-visibility position — you'll work directly with sales leadership and interact with clients regularly. This is an entry-level pay position with real upward mobility. We promote from within and reward people who show up and perform. If you're sharp, reliable, and want to learn how a sales organization runs, this role can evolve into something much bigger.

WHAT YOU'LL DO

• Distribute and track inbound leads to ensure no opportunity falls through the cracks
• Reach out to potential new customers and existing clients to generate interest, schedule appointments, and keep relationships warm
• Support inside sales efforts — following up on quotes, checking in on open proposals, and helping move deals forward
• Manage and update the CRM — keeping contacts, activities, and pipeline stages current
• Generate and send weekly sales reports to management and the sales team
• Assist with proposal and contract preparation — formatting, sending, tracking, and filing executed documents
• Coordinate between sales and other internal departments to ensure smooth handoffs
• Schedule site walks, calls, and client meetings for the sales team
• Support client onboarding — sending welcome communications and coordinating initial steps
• Maintain organized records of bids, contracts, and client documentation
• Identify process gaps and help build better workflows — your input will be heard

WHAT WE'RE LOOKING FOR

• Organized and detail-oriented — you notice what others miss
• Strong written and verbal communication skills — you can send a clear, professional message without overthinking it
• Comfortable with technology — CRM systems, spreadsheets, and document tools are easy to pick up
• Reliable and self-directed — you don't need someone standing over your shoulder
• Team player with a positive attitude
• Prior experience in an administrative, sales support, or customer service role is a plus but not required
• Experience in construction, trades, or the security/fire industry is a bonus

GROWTH & EARNING POTENTIAL

This role is designed to grow. As you learn the business and demonstrate your value, performance-based pay gets added to your base rate. People who excel here develop a strong foundation in how a sales organization operates — creating real paths forward in account management, inside sales, and sales leadership as we expand.

WHY INNOVA NW

• You won't be a number — your work is visible and your ideas get heard
• Fast-growing company with aggressive expansion plans — plenty of room to move up as we scale
• Competitive hourly pay with a clear path to performance-based earnings
• Generous benefits package
• Stable, recession-resistant industry — security, fire, and technology aren't going anywhere
• Hard-working team, relaxed environment — we hold ourselves to a high standard and genuinely enjoy coming to work