Sales Support Specialist

Future Tech Enterprise, Inc.; Fort Lauderdale (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

A leading IT solution provider is seeking a detail-oriented Sales Support Specialist in Fort Lauderdale. The role involves providing customer support, building relationships with sales staff and vendors, and preparing quotes. Ideal candidates should have a minimum of one year in a related position, possess strong organizational skills, and excel in a fast-paced environment. U.S. citizenship is required due to government contracting responsibilities. Benefits include medical, dental, and vision insurance, along with a 401(k).

Qualifications

• Minimum of 1 year in business-to-business account/service or related experience.
• Strong organizational skills and attention to detail are essential.
• Ability to thrive in a fast-paced environment focused on customer satisfaction.

Responsibilities

• Interact with customers on operational issues and projects.
• Build relationships with sales staff and vendors.
• Prepare and communicate customer quotes and proposals.
• Gather requirements and escalate critical issues promptly.

Skills

Problem-solving

Detail-oriented

Communication skills (written and verbal)

Organizational skills

PC proficiency (Microsoft Excel, Office applications)

Tools

ERP systems

SAP

Job description

Future Tech Enterprise is seeking a detail‑oriented Sales Support Specialist to join our team. As the Sales Support Specialist, you will work closely with our account team to provide valuable customer support, building excellent relationships with our customers, sales staff, and technology vendors.

This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.

This is a full‑time role, on‑site at our Fort Lauderdale HQ. Work hours are Monday through Friday, 8:30 AM–5:30 PM. Benefit offerings include medical, dental and vision insurance, 401(k) with company match and paid time off.

Job Responsibilities

• Interacting professionally with customers on operational issues, projects, and contracts; handling routine matters with vendors, and liaising with internal departments
• Building excellent relationships with Future Tech's sales staff, customers, and technology vendors
• Working with OEMs and distributors to compile competitively priced IT product quotes
• Preparing quotes, proposals, special bid pricing, and deal registrations
• Communicating with customers to gather requirements and specifications information
• Appropriately escalating critical issues and providing timely updates to customers and management

Requirements

• At least one year of business‑to‑business account/service or related experience
• Solid problem‑solving acumen and skill
• Self‑driven, motivated, and extremely detail‑oriented
• Strong organizational and PC skills
• Must excel in a fast‑paced environment focused on driving customer satisfaction
• Solid communication skills – written and verbal
• Must be well‑versed in MS Excel and other Office applications
• Ability to work remotely
• ERP or SAP experience is a plus
• Understanding and knowledge of servers, storage, basic networking, and computers will be a plus
• Knowledge of IT OEM and distribution channels is also a plus, but not required
• This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.

About Future Tech Enterprise, Inc.

Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.