Sales Support Specialist

Siemens Healthineers; Cary (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Siemens Healthineers in Cary, NC is seeking a qualified operations professional to manage the end-to-end workflow from pre-booking to booking of new orders and contracts, ensuring MEA accounting guidelines are followed and reflected in the ERP system.

You will identify data transmission issues between CRM and ERP, resolve most problems independently, and consult with lead specialists for more complex cases.

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Perform all activities from pre-booking to booking for new orders and contracts. Confirm MEA accounting processes are followed per guidelines and are reflected accurately in ERP system. Facilitate timely, seamless handoffs to Customer Operations, including all required documentation.

Identify data transmission issues between CRM and ERP systems as needed. Resolves most issues independently and consults with lead specialists for the most challenging issues.

Ensure compliance with all finance, accounting, and quality policies.

Work with IT to troubleshoot data transmission issues between CRM and ERP systems as needed and implement process changes as required.

Participate in process improvement, IT, and other project initiatives as needed.

Ensure compliance with all