Sales Support Specialist

HealthLink Dimensions, LLC; Brookhaven (GA); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Hybrid work in office Tue/Thu

Career growth: promotion from within

Medical, dental, vision and life保险

Job summary

HealthLink Dimensions, LLC is seeking a detail-oriented Sales Support Specialist to back our commercial sales team. You’ll leverage internal tools to generate HCP counts, assist with RFP/RFI responses, and help build client-ready proposals while maintaining Salesforce and Jira records.

A Bachelor’s degree and 1–3 years in a related role are preferred. The role offers a hybrid work arrangement, with in-office Tuesdays and Thursdays, plus benefits including medical/dental/vision, 401(k) with 4%

Qualifications

• 1–3 years of experience in sales support, sales operations, or a related coordination role.
• Strong skills in Microsoft Office; hands-on experience with Salesforce and Jira is preferred.
• Detail-oriented with high accuracy in data and client-facing materials.
• Clear, professional written and verbal communication skills.
• Self-directed with ability to take ownership and move tasks forward with limited oversight.
• Bachelor’s degree preferred

Responsibilities

• Serve as an operational partner to the sales team, handling behind-the-scenes tasks to keep deals moving forward.
• Use internal platforms to generate healthcare provider counts for targeting and proposal development.
• Assemble materials for RFPs/RFIs and coordinate inputs across the team for timely responses.
• Assist formatting and quality review of client-facing materials to ensure accuracy and brand alignment.
• Maintain accurate opportunity details, activity notes, and task tracking in Salesforce and Jira.
• Track and organize sales collateral, pricing references, and supporting documentation for quick access.
• Leverage approved AI-enabled tools to research, summarize, and organize information while ensuring accuracy and confidentiality.

Skills

Attention to detail

Communication

Self-starter

Education

Bachelor’s degree

Tools

Salesforce

Jira

Excel

PowerPoint

Job description

Position Summary

HealthLink Dimensions is seeking a detail-oriented, proactive Sales Support Specialist to provide operational support to our commercial sales team. Reporting to the Solution Architect, this role helps keep our sales engine running smoothly by leveraging internal tools, data resources, and approved AI-enabled tools to produce healthcare provider counts, support RFP responses, and help build client-ready proposals. This is an excellent opportunity for a self-directed professional to gain exposure to healthcare data and consultative enterprise selling, direct mentorship, and a clear path to develop within a scaling organization.

What you'll do

• Sales Engine Support: Serve as an operational partner to the sales team, handling behind-the-scenes tasks that remove friction from the sales process and keep deals moving forward.
• Data Support: Utilize internal platforms to generate HCP physician counts in support of targeting and proposal development.
• Proposals: Support the RFP and RFI process by assembling required materials, coordinating inputs from across the team, and ensuring accurate, on-time responses.
• Quality Control: Assist in the formatting and quality review of client-facing materials to ensure technical accuracy and alignment with HealthLink brand standards.
• Systems Management: Maintain accurate opportunity details, activity notes, and task tracking within Salesforce and Jira.
• Resource Organization: Track and organize sales collateral, pricing references, and supporting documentation to ensure the team has immediate access to the latest resources.
• Efficiency & AI: Responsibly leverage approved AI-enabled tools to research, summarize, and organize information, while always validating for accuracy and maintaining data confidentiality.

What You’ll Bring

• Experience: 1–3 years of experience in sales support, sales operations, or a related coordination role.
• Technical Proficiency: Strong skills in Microsoft Office (Excel/PowerPoint); hands-on experience with Salesforce and Jira is preferred.
• Detail-Oriented: Exceptional attention to detail and a high standard for accuracy in data and client-facing materials.
• Communication: Clear, professional written and verbal communication skills.
• Self-Starter: A proactive, team-first mindset with the ability to take ownership of assigned work and move tasks forward with limited oversight.
• Education: Bachelor’s degree preferred

Preferred Qualifications

• Exposure to pharmaceutical, life sciences, or healthcare data.
• Experience supporting technical proposal processes in a B2B SaaS or data environment.
• Comfort working with data sets and internal reporting tools.

Benefits

• Hybrid: in office Tue/Thu
• Career Growth: promotion from within
• Medical, dental, vision and life insurance
• 401(k) with 4% match
• Paid time off + volunteer time

About HealthLink Dimensions

We are a data-first healthcare technology company supporting the nation’s largest pharmaceutical manufacturers, hospitals, health plans, and marketing agencies. Our proprietary data and advanced marketing solutions help organizations reach verified healthcare professionals with precision and performance. We are actively seeking new members of our team to work directly with clients, manage our technology offerings, and support the continued growth of HealthLink Dimensions. These roles offer meaningful opportunities that connect technology with purpose. Our culture is built on a spirit of innovation and curiosity, and we’re guided by a clear set of values that shape how we work together.