Sales Support Specialist

GME Supply; Atlanta (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Company HSA Contributions

Add On Insurance Options

Free Employee Assistance Program (EAP)

Generous PTO & company holidays

Volunteer Paid Time Off

Retirement Options

Job summary

GME Supply is seeking a Sales Support Specialist in Atlanta to assist customers with platform ordering and safety program management. You will process orders, maintain client communication, and help identify growth opportunities while supporting strategy development.

This role emphasizes strong communication, problem-solving, and teamwork within a dynamic sales environment. Join a company focused on delivering exceptional service to clients and stakeholders.

Qualifications

• Demonstrated strong communication and interpersonal skills.
• Attention to detail with strong organizational abilities.
• Able to thrive in a fast-paced, dynamic environment.
• Proactive problem-solving and decision-making abilities.
• Experience in sales support or customer service.
• Proficient with common software and computers.

Responsibilities

• Handle order processing and customer communications to support seamless ordering.
• Improve customer service and identify opportunities for customer growth.
• Identify opportunities for growth and contribute to strategy development.
• Collaborate with cross-functional teams to deliver exceptional client experiences.
• Provide feedback to Senior Account Managers to drive continuous improvement.

Skills

Strong communication

Detail-oriented

Thrives in fast-paced environment

Proactive problem-solving

Sales support or customer service

Software competence

Job description

DescriptionSales Support Specialist support our customers through the platform offering seamless safety equipment ordering and safety program management. Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development.

Department: Sales

Location: Atlanta, Georgia - DC

Description

Sales Support Specialist support our customers through the platform offering seamless safety equipment ordering and safety program management. Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development.

Requirements for success:

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.

Ideal candidate qualities include:

• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive problem-solving skills and ability to think creatively.
• Experience in sales support or customer service.
• Competency with software and computers.

Why it\'s great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• Retirement Options with no Vesting Requirements

Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

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