Sales Support Specialist

Highpoint Services; Atlanta (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

Highpoint Services, a part-time on-site Sales Support Specialist role, is located in Atlanta, GA. You will assist the sales team with operational duties, update records, handle inquiries, and ensure client satisfaction while coordinating with internal stakeholders.

The ideal candidate will have strong analytical, communication, and CRM experience, plus a high school diploma (bachelor's preferred). This position emphasizes multitasking in a dynamic team environment.

Qualifications

• Strong analytical skills to analyze data and prepare reports.
• Excellent customer service and satisfaction skills.
• Clear written and verbal communication for internal/external liaising.
• Experience supporting sales activities and maintaining sales records.
• Ability to multitask in a dynamic team environment.
• Experience with CRM tools is a plus.
• High school diploma required; bachelor’s degree preferred.

Responsibilities

• Update and maintain sales records to ensure data accuracy.
• Assist with customer service inquiries and resolve issues to support satisfaction.
• Provide support to clients to ensure timely and effective communication.
• Maintain communication between stakeholders to align on sales initiatives.
• Perform analysis and reporting tasks to support sales strategies and identify opportunities for improvement.

Skills

Analytical Skills

Customer Service

Communication Skills

Sales Operations

Multitasking

Education

High School Diploma or Equivalent

Bachelor's Degree Preferred

Tools

CRM software

Job description

Highpoint Services specializes as Manufacturers Representatives in the Wholesale and Retail Home Center and Hardware Distribution Channels. Known for their expertise and strong industry relationships, the company focuses on delivering quality products and excellent service to its partners. Highpoint Services plays a vital role in connecting manufacturers with retail and distribution networks, fostering growth and success for all parties.

Company Description

Highpoint Services specializes as Manufacturers Representatives in the Wholesale and Retail Home Center and Hardware Distribution Channels. Known for their expertise and strong industry relationships, the company focuses on delivering quality products and excellent service to its partners. Highpoint Services plays a vital role in connecting manufacturers with retail and distribution networks, fostering growth and success for all parties.

Role Description

This is a part-time, on-site position located in Atlanta, GA. As a Sales Support Specialist, you will assist the sales team by performing operational and administrative duties to ensure efficient sales processes. Responsibilities include updating sales records, assisting with customer service inquiries, providing support to clients to ensure satisfaction, and maintaining communication between stakeholders. You will also handle some analysis and reporting tasks to support sales strategies and identify opportunities for improvements.

Qualifications

• Analytical Skills: Strong ability to analyze data and prepare reports to support sales initiatives.
• Customer Service and Customer Satisfaction: Proven skills in handling customer inquiries and ensuring a high level of satisfaction.
• Communication Skills: Excellent written and verbal communication to liaise effectively with customers and internal teams.
• Sales Operations: Experience in supporting sales activities, managing sales records, and assisting with sales processes.
• Ability to multitask and prioritize tasks in a dynamic team-oriented environment.
• Proficiency in using sales and customer relationship management (CRM) tools is a plus.
• High school diploma or equivalent required; a bachelor's degree is preferred.