Sales Support Specialist

PeakMade Real Estate; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Up to 12 weeks paid parental leave

PTO + 2 wellbeing days

401(k) Match

Wellness program with LiveWell events

Leadership training and growth

Rewards and recognition

Job summary

PeakMade Real Estate is seeking a Sales Support Specialist in Atlanta to drive leasing activity across student, multi-family, co-living and build-to-rent communities. You will nurture leads, convert them to qualified applications and leases, and refine market value propositions to maximize occupancy.

The role requires 2+ years in sales, leasing experience, and proficiency with real estate tools like EliseAI and Entrata. Excellent communication and time-management skills are essential for success.

Qualifications

• 2+ years of sales experience required.
• Experience in leasing.
• Experience with high-volume lead conversion.
• Experience in student housing or multi-family housing.
• Eligible to work in the United States.
• Experience with EliseAI preferred.
• High proficiency with Entrata preferred.
• Strong verbal and written communication skills.
• Ability to manage time effectively and handle multiple leads.

Responsibilities

• Lead to lease conversion by nurturing and managing leads to qualified applications and signed leases.
• Refine and maximize property value proposition for market position and marketing consistency.
• Track customer engagement with comprehensive records to ensure a positive experience.
• Increase resident retention through targeted outreach to renewals with personalized communication.

Skills

Sales experience

Lead conversion

Communication skills

Time management

Multitasking

Relationship building

Tools

EliseAI

Entrata

Job description

The Sales Support Specialist is a revenue-generating role focused on closing leases and increasing pre-lease and occupancy for PeakMade communities. This position involves independent, high-impact sales activities that directly contribute to the company's performance across student, multi-family, co-living and build-to-rent verticals. The Sales Support Specialist is an expert in sales and leasing, adept at building relationships and converting leads. Their goal is to maximize occupancy by effectively managing the leasing process and ensuring a seamless experience for prospective residents.

What You'll Do:

Lead to lease conversion

• Nurture and manage leads to work them down the buying funnel and to qualified applications and signed leases.

Refine and maximize value proposition

• Evaluate the position of a property within their market, including strengths, weaknesses, and opportunities, to craft a value proposition to increase sales.
• Refine existing value propositions as needed, share with key stakeholders for consistency across marketing channels.

Track customer engagement

• Maintain comprehensive records of customer interactions in the appropriate platforms to create a positive experience for internal and external customers.

Increase resident retention

• Target residents with the highest propensity to renew through personalized communication strategies.

What You'll Need:

• Demonstrate the PeakMade mindsets and contribute to the team and company culture.

• Strong verbal and written communication skills to effectively convey product information and overcome leasing objections.
• Ability to manage time effectively, prioritize tasks, and handle multiple sales leads simultaneously.
• Capable of identifying customer needs and offering tailored solutions to meet those needs.
• 2+ years of sales experience necessary.
• Experience in leasing.
• Experience with high-volume lead conversion.
• Experience in student housing.
• Eligible to work in the United States.
• Experience with EliseAI preferred.
• High degree of proficiency in Entrata preferred.

What You'll Get (Peak Perks):

• Up to 12 weeks paid parental leave + one year of diapers, on us
• 15 Days of PTO + 2 additional "Wellbeing Days"
• 401(k) Match
• Wellness initiatives, healthy team competitions and virtual yoga classes through Peak's LiveWell program
• Commitment to leadership training and growth opportunities
• Additional rewards and recognition

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer.