Sales Support - Rugs

Perennials and Sutherland LLC; Dallas (TX); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

PTO 10 days

Sick leave 8 days

11 paid holidays

Parental leave

Medical/Dental/Vision Insurance

401k with match

Life insurance

Long-term disability

Voluntary benefits

Employee Assistance Program

Job summary

Perennials and Sutherland, LLC is seeking a sales support professional to assist with customer contact, vendor coordination, and internal satisfaction goals in our in-office environment with occasional remote days. You will handle quotes, orders, stock checks, and lead times, supporting projects from start to finish and ensuring timely communication with internal teams.

Ideal candidates bring strong communication, a customer-focused mindset, and comfort with fabric products, with college degree

Qualifications

• Strong interpersonal written and oral communication skills.
• Customer focused.
• Deadline and detail focused.
• Strong computer skills.
• Experience with fabric preferred.
• Experience with processing payments and deposits.
• College degree preferred.

Responsibilities

• This position is responsible for sales support with customer contact, interface with outside vendors and coordination of internal customer satisfaction.
• Perform administrative duties in support of the company’s sales and customer satisfaction goals.
• Provide support to customers from start to finish, proposal, scheduling, and coordination with timelines of all entities through project completion.
• Check stock, reserves, and sends samples for rugs and wall coverings.
• Write quotes and orders, advise lead times, work with internal departments to complete projects.

Skills

Interpersonal communication

Customer focus

Detail oriented

Computer skills

Fabric experience

Payments processing

College degree

Education

College degree

Job description

Perennials and Sutherland, LLC is one of the most respected and iconic names in the exclusively to-the-trade, luxury home furnishings, textiles and accessories market. Our company has dedicated over four decades to working with the very best in the design world to create and market truly unique and exquisite products. Everything we do and the elite clientele we serve is dedicated to making life more beautiful. Environments for life, architectural, landscape and beyond are what we live and breathe each and every day. Ours is more than a life of producing and selling products. Our people share a passion for creativity, design and art that is central to our daily lives. It’s not just what we do but what we love.

Job Responsibilities

• This position is responsible for sales support with customer contact, interface with outside vendors and coordination of internal customer satisfaction
• Perform administrative duties in support of the company’s sales and customer satisfaction goals
• Provide support to customers from start to finish, proposal, scheduling, and coordination with timelines of all entities through project completion
• Check stock, reserves, and sends samples for rugs and wall coverings
• Write quotes and orders, advise lead times, work with internal departments to complete projects.

Skills / Qualifications

• Strong interpersonal written and oral communication skills
• Customer focused
• Deadline and detail focused
• Strong computer skills
• Experience with fabric preferred
• Experience with processing payments and deposits
• College degree preferred

Benefit Offerings Include

• Paid Time off of 10 days per year, accrued bi-weekly
• Eight Sick Days Per Year
• 11 Paid Holidays
• Paid Parental Leave
• Medical, Dental and Vision Insurance, including HDHP with HSA
• 401k Retirement Plan with Bi-Weekly Company Match
• Company Paid Life Insurance and Long-term Disability Insurance
• Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity
• Employee Assistance Program

Work Schedule: in-office schedule during standard business hours. Two of the work days per week may be worked remotely and may rotate based on business needs and team coverage. Specific scheduling will be coordinated with your manager.

Perennials and Sutherland participates in E-Verify and is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information, military/veteran status or other characteristics protected by law.

Whether it’s the executive who offers visionary leadership, or the sales professional who won’t settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the “right” people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague.

Perennials and Sutherland, LLC employees enjoy a vibrant office culture, welcoming and inclusive executive team, and fantastic work-life balance.

Whether it’s the executive who offers visionary leadership, or the sales professional who won’t settle for less than perfection, a business needs great people and a collaborative environment to thrive. We maintain, develop, and inspire talented professionals and craftsmen. Our investment in people, equipment, and facilities results in a positive engaging workplace and gives our company a competitive edge in the marketplace. We believe deeply that the “right” people are our greatest asset. We offer careers for smart, creative, high energy people driven to contribute in a team environment where everyone can win. We foster potential, celebrate success, and support every colleague.