Sales Support Representative I

Vallen Distribution; Suwanee (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Life Insurance

Disability Benefits

Parental Leave

Tuition Reimbursement

Paid Time Off

Holidays

Job summary

Vallen Distribution is seeking a Sales Support Representative in the Suwanee, GA area to assist the operations team in supporting sales and ensuring smooth clerical processes. The role focuses on following SOPs to support the sales cycle and communication of sales processes.

Ideal candidates will have 4+ years of sales support experience, a High School diploma (Associate degree preferred), and strong MS Office skills.

Qualifications

• High School diploma and 4+ years of relevant sales support experience.
• Preferred: Associate degree (e.g. Business, Communication, etc.) with a minimum of 2 years of relevant sales support experience.
• Self-starter with the ability to work with little supervision.
• Strong time management, planning, and execution skills.
• Excellent customer service and problem-solving abilities.
• Proficiency with Microsoft Office suite.

Responsibilities

• Supports the use of sales opportunity tracking tools by providing clerical assistance.
• Works within a team on special nonrecurring and ongoing projects (e.g., coordinating presentations, disseminating information, coordinating direct mailings).
• Supports distribution of common sales reports, documentation, guidelines, and updates.
• Takes messages, answers routine questions, routes calls to appropriate teams; collaborates with coworkers to cover phones.
• Sorts and distributes mail; responds to information requests; prepares outgoing mail.
• Performs other duties and participates in special projects as assigned.

Skills

Microsoft Office

Customer service

Time management

Communication

Education

High School diploma

Associate degree in Business/Communications

Job description

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Benefits at Vallen

• Medical, Dental, and Vision Insurance
• Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
• 401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety shoe and safety glasses reimbursement (based on position)
• Employee discounts through BenefitHub
• Advancement opportunities
• Vallen complies with all minimum wage laws

Position Summary

Vallen's Sales Support Representative is an individual contributor who aids the operations team in support of sales. Sales Support associates engages internal customers and drive efficient services providing clerical assistance by following standard operating procedures (SOPs). Supports the implementation and communication of the sales processes.

Essential Job Duties and Responsibilities

• Supports the use of sales opportunity tracking tools by providing clerical assistance.
• Works within a team on special nonrecurring and ongoing projects which may include: assisting with the preparation and coordination multiple presentations, disseminating information, coordinating direct mailings.
• Support the distribution of common sales report, sales documentation, guidelines and updates.
• Takes messages, fields/answers routine questions, routes call to appropriate teams. Works in cooperation with other associates to cover phones.
• Sorts and distributes mail. Responds to regularly occurring requests for information. Prepares outgoing mail.
• Performs other duties and works on special projects as assigned.

Job Qualifications

Education requirement: High School diploma and 4+ years of relevant sales support experience. Preferred: Associate degree (e.g. Business, Communication, etc.) with a minimum of 2 years of relevant sales support experience.

• Must be a self-starter with the ability to work with little supervision.
• Must demonstrate good time management skills.
• Ability to plan, organize and execution skills.
• Possess excellent customer service skills.
• Demonstrate the ability to get the job done correctly and in a timely manner.
• Proactive and positive team approach to problem resolution.
• Ability to establish strong working relationships with co-workers and management.
• Must have the ability to understand and carry out instructions furnished in written, oral, or diagram form.
• Demonstrated skills using Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Work Environment & Physical Demands

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
• The work environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• Long periods of time working on a computer and performing repetitive key-boarding activities.
• Long periods of time performing work over the phone and participating in group conference calls.
• Frequently required to sit and/or stand.
• May be required to occasionally lift and/or move up to 10 pounds.

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Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity