Sales Support Representative

Global TekMed; United States; On-site; USD 32,000 - 90,000; Full time

Job summary

Join a leading company dedicated to providing exceptional service to veterans as a Sales Support Representative. The role involves working with leads to gather documentation and provide guidance throughout their process, excelling in communication and organization. This full-time position promises engagement in a meaningful mission while providing a pleasant working environment with competitive pay.

Benefits

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Qualifications

• Customer service focus with attention to detail is critical.
• Excellent verbal and written communication required.
• High School Diploma or equivalency needed.

Responsibilities

• Contact and qualify leads based on company workflow.
• Perform client communication and document collection.
• Update lead profiles in the company’s CRM.

Skills

Customer service skills

Attention to detail

Excellent verbal communication skills

Excellent written communication skills

Ability to handle multiple projects

Proactive and creative problem-solving skills

Education

High School Diploma or equivalency

Tools

Microsoft Office

Job description

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Join to apply for the Sales Support Representative role at Global TekMed

This range is provided by Global TekMed. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Company Overview

Global TekMed Holdings is dedicated to simplifying the intricate processes faced by Veterans through innovative technology and exceptional service. We take pride in honoring all Veterans by providing an unparalleled client experience and acting as their reliable partner in navigating complex procedures with skill and efficiency.

Position Overview

The Sales Support Representative shall work provided and self-generated leads to find potential clients that might qualify for the Company’s services. The Employee will collect all initial documentation required by the Company and qualify leads based upon the Company’s workflow and guidelines. The Employee shall perform daily tasks such as, but not limited to, checking, and responding to emails, scheduling appointments with clients, make solicitation phone calls to potential clients, collect missing documents from clients, review client medical records, formulate a strategy for the clients, provide guidance for client’s pre-C&P evaluation and provide generalized guidance to clients during the claim filing process. The Employee understands it will use only Company-provided equipment.

SUPERVISORY RESPONSIBILITIES:

• None
  
  
  

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Contact all Company Leads.
• Offer generalized guidance to clients through their process.
• Update all actions and lead profiles in the Company’s CRM.
• Follow up on all client/Lead Communication.
• Self-source potential clients and ask for referrals.
• Pre-C&P exam generalized guidance.
• Pre & post-filing generalized guidance.
• Other duties as assigned by the Company.
• Other duties as assigned.
  
  
  

KNOWLEDGE, SKILLS, & ABILITIES:

• Less than 1 year
• Customer service skills.
• Attention to detail and excellent follow-up skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple projects, perform well under pressure, prioritize tasks, and meet deadlines.
• Ability to work independently and as part of a team.
• Excellent Microsoft Office skills, including advanced Excel skills.
• Proactive and creative problem-solving skills
  
  
  

Education & Experience

• High School Diploma or equivalency.
  
  
  

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Prolonged periods of standing or sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  
  
  

BENEFITS:

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off
  
  
  

We are an Equal Opportunity Employer

Global TekMed Companies (GTM) is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

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