Sales Support Rep Part-Time

Hunter Super Techs - TurnPoint; Suffolk (VA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid Training

Verizon discount

VNation Disaster Relief

Career Advancement Opportunities

Comprehensive benefits

Job summary

Victra is seeking Sales Support Representatives in Suffolk, VA to deliver world-class service to Every Guest. You will support our team's sales process, share product knowledge, and connect guests to what matters most in a friendly, engaging environment.

The role involves assisting with account reviews, merchandising, and customer interactions, with a flexible 8–25 hour weekly schedule and a starting wage of $14.77/hour. Paid training and onboarding are provided.

Qualifications

• High school diploma or GED.
• 1+ years of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays, and peak shopping periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Lead merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction to ensure a positive visit.
• Conduct thorough account reviews to understand guest needs and present product recommendations.
• Provide product benefits and recommendations to meet customer needs.
• Create personal connections with guests and make technology approachable.

Skills

Customer service

Retail experience

Communication

Education

High school diploma or GED

Job description

Location: 1009 Centerbrooke Lane STE 200, Suffolk, VA, 23434

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and rewarding way.

What You Will be Doing

• Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Take the lead on merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring each visit is a positive and memorable experience.
• Conduct thorough account reviews to understand guest needs and present thoughtful product and service recommendations.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Support a fast-paced store environment by assisting the team with guest interactions, account reviews, and customer follow-through.

Why Work at Victra

Paid Training50% off Verizon ServiceVNation Disaster ReliefReferral BonusCareer Advancement OpportunitiesA comprehensive benefit list can be viewed here.

Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This position starts at $14.77 . We provide paid training and a supportive onboarding experience to set you up for success from day one.From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you.

What we're looking for

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.

Physical Requirements

• Ability to lift 10 pounds.
• Ability to stand for long periods of time.

Training Requirements

Various online and computer-based training will be required throughout your employment with Victra.

Equal Employment Opportunity

Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.---Victra independently operates this site and is a Verizon Authorized Retailer.Equal Employment Opportunity and Nondiscrimination Policy, Accomodation Policy, and Complaint Procedure. Applicants may make complaints about violations of this policy by calling Victra's Speak Up Hotline at (833-612-2280), or emailing a complaint to [e-mail]. Please provide as much information as possible, and, unless you are submitting the complaint anonymously, your contact information to facilitate Victra's prompt investigation into your complaint.