Sales Support Rep Part-Time

Hunter Super Techs - TurnPoint; Bonney Lake (WA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Paid Training

Verizon service discount

Career advancement opportunities

Job summary

Victra is seeking a part-time Sales Support Representative in Bonney Lake, WA to deliver world-class service to Every Guest. You will support our team's sales process, share product knowledge, and connect guests with what matters most.

In this role, you will assist with account reviews, merchandising, and providing product benefits and recommendations while creating memorable guest experiences. A flexible schedule supports evenings and weekends.

Qualifications

• High school diploma or GED.
• 1+ year of customer service experience.
• Willingness to work evenings, weekends, holidays during peak season.
• At least 18 years old.
• Legally authorized to work in the United States.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and customer queue triage during busy times.
• Lead merchandising, store cleanliness, and operational tasks.
• Deliver outstanding customer service at every guest interaction.
• Conduct account reviews to understand customer needs and suggest product/service options.
• Create personal connections with guests to simplify tech.
• Assist team with guest interactions, account reviews, and follow-through.

Skills

Customer service

Retail experience

Communication

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

Location

Location: 9423 192nd Ave. E., Bonney Lake, WA, 98391

About Victra

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Support Representatives who deliver world-class service to Every Guest. Every Time. From supporting our team's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer endless opportunities for advancement and a supportive team environment. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture. Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and rewarding way.

What You Will Be Doing

As a part‑time Victra Sales Support Representative, you'll have the chance to shape your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in‑store experience. In this role, you will:

• Work alongside peers and store leaders to support account reviews, accessory recommendations, data transfers, and customer queue triage during heavy traffic periods.
• Take the lead on merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction, ensuring each visit is a positive and memorable experience.
• Conduct thorough account reviews to understand customer needs and present thoughtful product and service recommendations.
• Be a passionate guest advocate with the desire to be yourself when connecting and having fun doing it!
• Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need.
• Create personal connections with guests to make tech look simple.
• Support a fast‑paced store environment by assisting the team with guest interactions, account reviews, and customer follow‑through.

Why Work at Victra

• Paid Training
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Career Advancement Opportunities
• A comprehensive benefit list can be viewed here.

This position starts at $22.82. Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. We provide paid training and a supportive onboarding experience to set you up for success from day one.

After you apply...

You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.

What We're Looking For

• High school diploma or GED.
• One or more years of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Demonstrated experience communicating with customers to find solutions.
• Legally authorized to work in the United States.

Physical Requirements

• Ability to lift 10 pounds.
• Ability to stand for long periods of time.

Training Requirements

Various online and computer-based training will be required throughout your employment with Victra.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

Victra independently operates this site and is a Verizon Authorized Retailer.

Equal Employment Opportunity and Nondiscrimination Policy, Accommodation Policy, and Complaint Procedure. Applicants may make complaints about violations of this policy by calling Victra's Speak Up Hotline at (833-612-2280), or emailing a complaint to [e-mail]. Please provide as much information as possible, and, unless you are submitting the complaint anonymously, your contact information to facilitate Victra's prompt investigation into your complaint.