Sales Support Professional

Siemens Healthineers; United States; On-site; USD 73,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Disability Insurance

Parking/Transit

Paid Time Off

Paid Sick Time

Job summary

Siemens Healthineers is seeking a Sales Support Professional for the Molecular Imaging division in Hoffman Estates, Illinois. You will manage orders, coordinate with SAP SD, and ensure on-time shipment while liaising with domestic and international sales teams.

The role requires a bachelor’s degree or equivalent, with experience in supply chain/order logistics, invoicing, and strong communication skills. Base pay range is shown; benefits include comprehensive coverage and retirement plans.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Supply Chain or Order Logistics experience preferred.

Responsibilities

• Reviewing, revising and processing system and accessory orders in SAP in a timely and technically correct manner.
• Maintaining a high level of communication with domestic and international sales organizations to manage the orders within your assigned geographic territory.
• Interfacing with Production Planning to ensure timely and accurate release of orders to production for complete and on-time shipment.
• Troubleshooting installation inquiries and supporting the parts replacement process for the Factory Installation Team.
• Ensuring accurate and timely invoicing of all shipped order activity
• Monitoring and maintaining order backlog
• Providing reporting of order activity to support the department’s management reporting
• Working with other department members to ensure a high level of teamwork and efficiency are maintained throughout the group.

Skills

Order management

Production scheduling

Invoicing

SAP SD

Excel

Adobe Acrobat

Detail-oriented

Analytical

Customer service

Written and verbal communication

Pro-active problem-solver

Team player

Education

Bachelor’s degree or equivalent experience

Supply Chain or Order Logistics experience

Tools

SAP Sales and Distribution

Excel

Adobe Acrobat

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Sales Support Professional to provide order logistics administration for the Molecular Imaging division in Hoffman Estates, Illinois.

Includes:

• Reviewing, revising and processing system and accessory orders in SAP in a timely and technically correct manner,
• Maintaining a high level of communication with domestic and international sales organizations to manage the orders within your assigned geographic territory,
• Interfacing with Production Planning to ensure timely and accurate release of orders to production for complete and on-time shipment,
• Troubleshooting installation inquiries and supporting the parts replacement process for the Factory Installation Team.
• Ensuring accurate and timely invoicing of all shipped order activity
• Monitoring and maintaining order backlog,
• Providing reporting of order activity to support the department’s management reporting, and
• Working with other department members to ensure a high level of teamwork and efficiency are maintained throughout the group.

This position may suit you best if you are familiar with what is below:

• You are familiar with order management, production scheduling and invoicing.
• You have experience with SAP Sales and Distribution module, Excel and Adobe Acrobat.
• You are detail-oriented, analytical, customer service focused, with strong written and verbal communication skills to interact with internal and external colleagues.
• You are a pro-active, problem-solver and team player who takes initiative and is willing to ask for guidance as needed.

Required skills to have for the success of this role

• Bachelor’s degree or equivalent experience required
• Supply Chain or Order Logistics experience

Who we are : We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who belief in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

The base pay range for this position is:

$73,030 - $100,419

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company’s plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Aff…(continued text omitted for brevity)

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.