Sales Support Partner

Palo Alto Networks, Inc.; Needham Heights (MA); On-site; USD 108,000 - 149,000; Full time

Job summary

Palo Alto Networks in Needham Heights, MA is seeking a Sales Support Partner to fuel revenue growth in the Americas Sales organization. You will provide sales operational support, coordinate cross-functional processes, and help navigate deal approvals and pricing.

Reporting to the Americas Sales Support Senior Manager, you will advise on quotes, respond to RFPs, support internal approvals, and implement best practices to boost productivity.

Qualifications

• Minimum of 1 year of enterprise software operations experience.
• Strong quantitative skills and highly proficient in Salesforce.com, and CPQ tools.
• Track record of success in working within or support of a sales team – repeatedly meeting or exceeding targets.
• Demonstrated ability to coordinate, navigate and motivate the range of internal and external influencers in enterprises to select and implement information security solutions.
• Highly Organized with the ability to multitask, prioritize and deliver results.
• Excellent teamwork and personal accountability.
• Excellent client facing and communication skills.
• Ability to apply technical skills in a business-related role.

Responsibilities

• Serve as a trusted adviser to the Sales Team for all internal processes and cross-functional coordination
• Provide operational support to Enterprise Account Executives with activities such as quote advisory/support, coordinating RFP responses, and internal escalations
• Assist in managing internal approvals and help navigate terms/pricing in coordination with Deal Desk
• Analyze existing operational procedures to identify inefficiencies and recommend improvements. Implement best practices to streamline processes and increase overall productivity within sales operations.
• Facilitate effective communication between sales, legal, finance, and other departments. Address operational issues promptly to ensure smooth workflow and timely resolution.

Skills

Salesforce.com

CPQ tools

Operations experience

Sales coordination

Communication skills

Teamwork

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

Job Summary

Job Description

The Sales Support Partner is a critical role that helps fuel our continued growth and help scale the Sales organization. In this high impact Revenue Operations role, you will provide support to the Americas Sales organization including sales operational assistance, positioning, quoting, internal and external process navigation. This role will report to the Americas Sales Support Senior Manager as part of the Field Operations - Americas organization.

Responsibilities

• Serve as a trusted adviser to the Sales Team for all internal processes and cross-functional coordination
• Provide operational support to Enterprise Account Executives with activities such as quote advisory/support, coordinating RFP responses, and internal escalations
• Assist in managing internal approvals and help navigate terms/pricing in coordination with Deal Desk
• Analyze existing operational procedures to identify inefficiencies and recommend improvements. Implement best practices to streamline processes and increase overall productivity within sales operations.
• Facilitate effective communication between sales, legal, finance, and other departments. Address operational issues promptly to ensure smooth workflow and timely resolution.

Qualifications

• Minimum of 1 year of enterprise software operations experience
• Strong quantitative skills and highly proficient in Salesforce.com, and CPQ tools
• Track record of success in working within or support of a sales team – repeatedly meeting or exceeding targets
• Demonstrated ability to coordinate, navigate and motivate the range of internal and external influencers in enterprises to select and implement information security solutions
• Highly Organized with the ability to multitask, prioritize and deliver results
• Excellent teamwork and personal accountability
• Excellent client facing and communication skills
• Ability to apply technical skills in a business-related role

Qualifications

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$108,000.00 - $148,500.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.