Sales Support & Order Fulfillment Specialist

Brand Junkie; Cypress (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Brand Junkie in Cypress, Texas seeks a Sales Support Representative to provide administrative support to the sales and account management teams, ensuring accurate order fulfillment and proactive communication with customers and vendors.

You will help maintain account health, update orders in systems, and collaborate with internal departments to meet production timelines and client expectations. This role requires strong organizational skills and proficiency in MS Office and CRM tools.

Qualifications

• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Ability to work collaboratively across departments.
• Experience in a sales support or administrative role preferred.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Supports the sales team in maintaining the overall health of accounts.
• Completes tasks delegated from sales management to ensure orders are fulfilled correctly and customer communication meets company standards.
• Communicates proactively and professionally with customers and vendors.
• Facilitates internal processes to ensure projects are completed within production timeframes and meet customer expectations.
• Assists with art requests for customer and vendor approval.
• Maintains basic knowledge of customer-specific standards.
• Collaborates with internal departments to support the sales delivery process.
• Assists in preparing reports and presentations for client meetings.
• Enters and updates sales order information in company systems.
• Performs other related duties as assigned.
• Maintains cleanliness and organization of the work area.
• Complies with all company standards as outlined in the employee handbook.

Skills

Organizational skills

Time management

Written & verbal communication

Cross-department collaboration

MS Office & CRM

Attention to detail

Sales support experience

Education

High school diploma or GED

Tools

Microsoft Office Suite

CRM systems

Job description

Brand Junkie in Cypress, Texas seeks a Sales Support Representative to provide administrative support to the sales and account management teams, ensuring accurate order fulfillment and proactive communication with customers and vendors.

You will help maintain account health, update orders in systems, and collaborate with internal departments to meet production timelines and client expectations. This role requires strong organizational skills and proficiency in MS Office and CRM tools.