Sales Support Operations Specialist

Armaments Research Company; Virginia; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Equity Options

401k plan

Employer paid medical, dental and vis

Job summary

Armaments Research Company (ARC) is seeking a Sales Operations Associate to keep our pipeline, contracts, and customer data accurate and visible. You will support the growth team from initial conversations to contract award, gaining ownership from day one.

This entry-level role suits graduates who love structure, data, and problem-solving, offering exposure to defense technology sales processes, SBIR/STTR pathways, and diverse reporting responsibilities within a security-conscious environment.

Qualifications

• Bachelor’s degree or recent graduate in a relevant field
• Strong Excel or Google Sheets skills with formulas and pivot tables
• Excellent attention to detail with a habit of double-checking work
• Clear written and verbal communication skills
• Strong organizational skills and ability to manage multiple deadlines
• Comfort quickly learning new software

Responsibilities

• Maintain ARC’s CRM with complete opportunities, contacts, and stage updates
• Track opportunities across government pathways like SBIR/STTR and contracts
• Prepare weekly pipeline reports and forecasts for leadership
• Flag stalled deals and upcoming deadlines before they become problems
• Build and maintain dashboards on pipeline value and customer activity
• Turn data into concise one-page summaries for leadership and investors
• Support quarterly reviews and board reporting with accurate figures
• Prepare quotes, pricing sheets, and order paperwork with Finance and Contracts
• Track contract vehicles, periods of performance, funding, and deliverables
• Coordinate invoicing with Finance and deliveries with Program Management
• Maintain organized records of customer agreements and documents
• Support proposal logistics and document control, registrations (SAM.gov)
• Research opportunities and competitors and summarize findings for the growth team
• Coordinate logistics for trade shows and customer demonstrations
• Maintain contact lists, follow-up tracking, and event reporting
• Ensure consistent, responsive customer communications
• Document sales processes and suggest simplifications
• Improve CRM usage, forecasting, and reporting tools
• Follow security procedures for CUI

Skills

Excel/Sheets

Attention to detail

Written and verbal communication

Organizational skills

Multi-deadline management

Adaptability to new software

Education

Bachelor’s degree in business, economics, finance, data analytics, political science, or related field

Job description

Armaments Research Company (ARC) is a technology company dedicated to bringing real-timesituational awareness and battlefield logistics capabilities to the warfighter. You will be an integral part of the ARC team managing program execution in support of our innovative and powerful IoT devices to enhance national security.

Our core offering is the ARC AI-Enabled Weapons Sensor (AEWS), which collects and transmits real-time tactical data to the cloud. This information enables battlefield/tactical awareness and aggregated insights into big data sets that do not exist today. ARC technologies were initially developed in partnership with DARPA and the National Science Foundation and leverage internet-of-things (IoT) technology and machine learning to derive actionable insights and transform operational responses.This novel technology will be deployed at scale to enhance safety, decision-making, and sustainment for the warfighter at the tactical edge.

What You'll Do

ARC is looking for a sharp, organized Sales Operations Associate to help run the engine behind our growth. You will support ARC’s growth team by keeping our pipeline, contracts, and customer data accurate and visible, so leadership can make fast, informed decisions about where to focus.

This is an ideal first role for a recent graduate who loves structure, data, and problem-solving and wants to learn how defense technology is sold, funded, and fielded. You will see the full path from first customer conversation to contract award to delivery, and you’ll have real ownership from the start.

Role Responsibilities - How You Will Make an Impact

• Maintain ARC’s CRM so opportunities, contacts, and stage updates are complete, accurate, and current
• Track opportunities across government pathways such as SBIR/STTR, other transaction agreements, task orders, and exercise and demonstration engagements
• Prepare weekly pipeline reports and forecasts for the VP of Growth and the executive team
• Flag stalled deals, missing information, and upcoming deadlines before they become problems

Reporting & Analytics

• Build and maintain dashboards on pipeline value, win rates, sales cycle time, and customer activity
• Turn raw data into clear, one-page summaries that leadership and investors can use
• Support quarterly business reviews and board and investor reporting with accurate figures

Quotes, Orders & Contracts Support

• Prepare quotes, pricing sheets, and order paperwork using approved rates, in coordination with Finance and Contracts
• Track contract vehicles, period-of-performance dates, funding, and deliverables
• Coordinate with Finance on invoicing and with Program Management on deliveries and customer commitments
• Maintain a clean, organized record of customer agreements and supporting documents

Capture & Proposal Support

• Support proposal logistics, including schedules, checklists, document control, and submission tracking
• Help maintain ARC’s registrations and representations, such as SAM.gov, and keep compliance documents current
• Research opportunities, customers, and competitors, and summarize findings for the growth team

Events & Customer Coordination

• Coordinate logistics for trade shows, field exercises, and customer demonstrations, including shipping, travel, and scheduling
• Maintain contact lists, follow-up tracking, and event reporting
• Help keep customer communications consistent, responsive, and professional

Process & Tools

• Document sales and capture processes and suggest ways to make them simpler and faster
• Help improve how ARC uses its CRM, forecasting, and reporting tools as the company grows
• Follow ARC’s security procedures when handling controlled unclassified information (CUI)

Relevant Skills and Experience

• Bachelor’s degree in business, economics, finance, data analytics, political science, or a related field, earned within the last 12 - 18 months or graduating soon
• Strong Excel or Google Sheets skills, including formulas, pivot tables, and basic data cleaning
• Excellent attention to detail and a habit of double-checking your work
• Clear written and verbal communication skills
• Strong organizational skills and the ability to manage multiple deadlines
• Comfort learning new software quickly

This position will require access to restricted information and facilities protected under U.S. laws and regulations, including the National Industrial Security Program Operating Manual (NISPOM). Please note that any offer for employment will be conditioned on any required authorization to receive access to such restricted information and facilities necessary to perform the responsibilities of the position.

Citizenship Verification: This position requires verification of U.S. Citizenship to meet federal government security screening requirements required for this role. The successful candidate must be a U.S. Citizen and otherwise eligible to obtain access to classified information and facilities necessary to perform the responsibilities of the position.

What We Offer:

Equity Options
401k plan
Employer paid employee medical, dental and vision

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Armaments Research Company ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.