Sales Support & Operations Coordinator - Construction

MEI Industrial Solutions; Charlotte (NC); On-site; USD 38,000 - 58,000; Full time

Job summary

MEI Industrial Solutions in Charlotte, NC seeks a Full Time Sales Administrator to support the sales team with quotes, collections, and project paperwork. You will prepare work orders, purchase orders, and customer packets while coordinating with dispatch and accounting.

The role emphasizes document control, customer communications, and maintaining project cost spreadsheets. Strong MS Office skills and excellent communication are essential for success in a fast-paced environment.

Qualifications

• High school diploma or equivalent; an associate degree is a plus.
• 2 years of experience in a fast-paced construction industry environment preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and oral communication and interpersonal skills.

Responsibilities

• Assist or complete quotes requiring immediate attention while salespersons are in the field.
• Perform collection duties and document all collection related communication.
• Obtain purchase orders and ensure vendor receipt of the same.
• Generate daily paperwork, such as work orders and purchase orders, ensuring all pertinent information is noted and attached.
• Communicate with customers regarding change orders, storage confirmations, new customer information packets, etc.
• Coordinate sales order requirements and communications with dispatch for the digital job board.
• Administer the job packet process from collecting documents to final review and invoicing.
• Create, update, and maintain documents and spreadsheets related to customers, costs, and projects.
• Serve as liaison between sales and accounting departments.
• Reconcile and retain employee credit card transactions and documentation per processes.

Skills

Microsoft Office

Communication

Time management

Multi-tasking

Interpersonal skills

Education

High school diploma

Associate’s degree in business administration/marketing/management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

MEI Industrial Solutions in Charlotte, NC seeks a Full Time Sales Administrator to support the sales team with quotes, collections, and project paperwork. You will prepare work orders, purchase orders, and customer packets while coordinating with dispatch and accounting.

The role emphasizes document control, customer communications, and maintaining project cost spreadsheets. Strong MS Office skills and excellent communication are essential for success in a fast-paced environment.