Sales Support & Operations Coordinator

IKO North America; Wilmington (DE); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health care

Competitive compensation

Teamwork culture

Job summary

IKO Industries Ltd. in Wilmington, DE, is seeking a Sales Support Coordinator to assist the Sales team with quotes, orders, pricing, and customer requests. You will prepare material lists, prepare quotes, review pricing, and support invoice corrections using Salesforce, JD Edwards, and Excel.

This entry-level role emphasizes organization, numeracy, and system comfort, with opportunities in Sales Support, Sales Operations, or Customer Service.

Qualifications

• Entry-level position suitable for highly organized individuals.
• Comfortable working with numbers, data, and systems.
• Ability to support quotes, pricing, orders, and billing processes.

Responsibilities

• Prepare material lists based on customer and sales requirements.
• Create standard pricing quotes using JD Edwards and pricing guidelines.
• Review quotes for completeness and accuracy before release.
• Support order pricing review and address discrepancies with sales.
• Assist with invoice corrections and cross-functional coordination.
• Use Salesforce to manage emails, cases, and requests.
• Analyze data in Excel and help prepare recurring reports.
• Suggest process improvements to enhance accuracy and efficiency.
• Collaborate with Sales, Customer Service, Pricing, Finance, and Operations.

Skills

Detail-oriented

Organized

Numbers

Tools

Salesforce

JD Edwards (JDE)

Microsoft Office

Excel

Job description

IKO Industries Ltd. in Wilmington, DE, is seeking a Sales Support Coordinator to assist the Sales team with quotes, orders, pricing, and customer requests. You will prepare material lists, prepare quotes, review pricing, and support invoice corrections using Salesforce, JD Edwards, and Excel.

This entry-level role emphasizes organization, numeracy, and system comfort, with opportunities in Sales Support, Sales Operations, or Customer Service.