Sales Support & Onboarding Specialist

Demant; United States; On-site; USD 54,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, prescription, and/or/

24/7 virtual medical care

Employee Assistance Program

401(k) with company match

Company-paid life insurance

Disability insurance (short/long)

Health Savings Account / Flexible PCAs

Pet Insurance

Commuter accounts

Job summary

Oticon Inc. is seeking a highly organized Sales Support Coordinator to join the Business Development Group. You will streamline operations, support customer relationships, and coordinate internal teams to enable growth across contractual accounts.

Key responsibilities include scheduling, onboarding, answering inquiries, and producing sales reports while collaborating with the Events and Finance teams. Strong CRM and MS Office skills are essential.

Qualifications

• Minimum of three years in a related role.
• Strong written and verbal communication skills.
• High level of discretion and professionalism.

Responsibilities

• Coordinate schedules, travel, and appointments for the sales team.
• Onboard new customers and update progress and compliance.
• Answer customer questions via phone and email; resolve concerns.
• Prepare and distribute sales reports, presentations, and correspondence.
• Assist in meetings and training events with the Events department.
• Develop training materials to support customers’ clinics and staff.
• Maintain BDG materials and information in Salesforce.
• Act as liaison across internal teams to ensure excellent customer experience.

Skills

3+ years exp

Time management

Organizational skills

Communication

Professionalism

Teamwork

Adaptability

Fast-paced

MS Office Proficiency

Salesforce CRM

Tools

Salesforce

MS Office

SharePoint

OneDrive

Excel

PowerPoint

Job description

Oticon Inc. is seeking a highly organized Sales Support Coordinator to join the Business Development Group. You will streamline operations, support customer relationships, and coordinate internal teams to enable growth across contractual accounts.

Key responsibilities include scheduling, onboarding, answering inquiries, and producing sales reports while collaborating with the Events and Finance teams. Strong CRM and MS Office skills are essential.