Sales Support/Logistics Coordinator (Days)

C

Town of Chili (NY)

On-site

USD 28,000 - 33,000

Full time

10 days ago

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Benefits offered by this job

Medical

Dental

Vision

Company sponsored HSA

Company Paid Life

LTD Insurance

401k with company match

Paid Time Off

9 Paid Holidays

Profit-Sharing Contribution

Job summary

C&M Forwarding Company in Rochester, NY is seeking a highly organized professional to support our sales team and customers. You will help move freight efficiently through our supply chain while maintaining exceptional service standards.

The role requires prior logistics experience, strong MS Office skills, and a commitment to accuracy. Pay is $20–$24 per hour, full-time, with a 9am–6pm EDT shift.

Qualifications

High school diploma/GED required with a minimum of three (3) years in a customer service role or college degree or currently pursuing preferred experience
Prior experience in transportation, logistics, and/or customer service
Proficient in using Microsoft Office

Responsibilities

Coordinate and monitor shipments to ensure timely and efficient delivery.
Communicate effectively with customers, carriers, and internal teams to resolve issues and ensure customer satisfaction.
Prepare and maintain accurate shipping and order documentation.
Analyze and resolve complex logistical and operational challenges.
Prioritize and manage multiple tasks to meet deadlines.
Perform additional duties as assigned to support departmental and company objectives.
Other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Organizational skills

Microsoft Office

Education

High school diploma/GED

College degree or pursuing preferred

Tools

Microsoft Office

Job description

About the Organization

C&M Forwarding Company is an asset-based domestic freight forwarder that is privately owned and based in Rochester, NY. We have been providing on-time, reliable service and total transportation value to our clients since 1932.

Over the course of 90 years knowing who to choose for warehousing and/or a transportation provider has become easier and easier: C&M Forwarding Company. We are continuously improving to serve you better. We are moving forward, thinking ahead.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Pay $20 - $24an hour

Job Type Full-Time

Shift Schedule 9am - 6pm EDT

Position Summary

We are seeking a highly organized and detail-oriented professional to provide critical support to our sales team and customers. This position ensures the efficient and timely movement of freight through our supply chain while maintaining exceptional service standards. The ideal candidate will be proactive, dependable, and capable of managing multiple priorities in a fast-paced environment.

Essential Duties and Responsibilities

Coordinate and monitor shipments to ensure timely and efficient delivery.
Communicate effectively with customers, carriers, and internal teams to resolve issues and ensure customer satisfaction.
Prepare and maintain accurate shipping and order documentation.
Analyze and resolve complex logistical and operational challenges.
Prioritize and manage multiple tasks to meet deadlines.
Perform additional duties as assigned to support departmental and company objectives.
Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma/GED required with a minimum of three (3) years in a customer service role or college degree or currently pursuing preferred experience
Prior experience in transportation, logistics, and/or customer service
Proficient in using Microsoft Office

Other Qualifications

Strong organizational, communication, and problem-solving skills.
Proven ability to manage multiple tasks in a time-sensitive environment.
Detail-oriented with a commitment to accuracy and follow-through.
Able to proactively resolve conflict.
Proficiency in standard office software and data management systems.
Previous experience in logistics, supply chain, or sales support is preferred.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Sedentary, Office Environment
Exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

Full-time benefits include